General privacy policy of the company REINER Kartengeräte GmbH & Co. KG

Information on the collection of personal data and contact details of the controller

REINER Kartengeräte GmbH & Co KG takes your legitimate data protection concerns very seriously and observes the provisions of the General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG-neu), the Telecommunications Digital Services Data Protection Act (TDDDG) and, if applicable, the provisions of other applicable data protection regulations. REINER Kartengeräte GmbH & Co KG handles the data you provide carefully and conscientiously. Insofar as data of any kind is collected, processed or used, this is always done in accordance with the statutory provisions or with your express consent. The protection of privacy is of crucial importance for the future of internet-based business models and for the development of an internet-based economy. REINER Kartengeräte GmbH & Co KG emphasizes its commitment to the protection of privacy with this data protection declaration. Below you will find out how REINER Kartengeräte GmbH & Co KG handles personal data on this website. This privacy policy applies to this and all other websites that refer to this privacy policy. Other data protection provisions may apply to individual REINER Kartengeräte GmbH & Co KG companies. We therefore ask you to carefully read the data protection declarations of all REINER SCT websites you visit. The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is REINER Kartengeräte GmbH & Co KG Baumannstr. 16-18, 78120 Furtwangen Germany Phone: +49 (7723) 5056-0 Fax: +49 (7723) 5056-778 E-mail: mail@reiner-sct.com The controller of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data. The controller has appointed a data protection officer for this website, who can be contacted as follows: Mr. Thomas Fletschinger Baumannstr. 16-18 78120 Furtwangen Germany E-Mail: datenschutz@reiner-sct.com For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller), this website uses SSL or TLS encryption. TLS-encryption. You can recognize an encrypted connection by the character string “https://” and the lock symbol in your browser line.

Global data protection standards

Our handling of personal data has been aligned with global principles and standards relating to transparency in the use of personal data, the observance and granting of rights of choice, access regulations, rules on data integrity, data security, data disclosure and monitoring the lawfulness of processing. REINER Kartengeräte GmbH & Co KG complies in particular with the General Data Protection Regulation (GDPR).

Consent

By using this website, you consent to the electronic storage and use of your data as described below. Changes to this privacy policy will always be posted on this page so that you are always informed about what data REINER Kartengeräte GmbH & Co KG stores and how it is used. Where required by applicable data protection law, we will also expressly request your consent for the further processing of the personal data collected on this website or provided by you.

Collection and processing of personal data

REINER Kartengeräte GmbH & Co KG would like to better understand your wishes and interests and offer you the best possible service. Therefore, REINER Kartengeräte GmbH & Co KG collects and uses personal information in the manner described below and in accordance with applicable data protection law. When you visit our website, we collect your IP address and use cookies and other internet technologies (hereinafter referred to as “automated tools” and “integrated web links”) to obtain general information about visitors to our website and their interests. Below we explain which technologies are used and what type of information is collected. We also collect and process data that you provide to us voluntarily, for example when you register for events, subscribe to newsletters, take part in online surveys, join discussion groups or discussion forums or make purchases.

What data do we collect and why?

With the help of the collected data, REINER Kartengeräte GmbH & Co. KG would like to offer you consistent personal support. REINER Kartengeräte GmbH & Co KG uses your data exclusively as described in this declaration. Any subsequent change in the purpose of use is subject to your express consent, unless the change is otherwise legitimized by applicable legal provisions. We always process your personal data for a specific purpose. In particular, we may process your personal data for the following purposes:
  • to manage our relationship with you, e.g. through our databases in which we aggregate data about you from our various sources to get an overview of how we work together and to improve and personalize our understanding of your preferences and our communications with you;
  • For order processing and delivery of ordered services and products.
  • to carry out tasks for the preparation or fulfillment of contracts;
  • to provide evidence of business transactions;
  • to provide you with appropriate and up-to-date information about research and our products and services;
  • to improve the quality of our products and services by tailoring our offering to your specific needs;
  • to answer your queries and provide you with efficient support;
  • to manage communication and collaboration with you
  • to track our activities (e.g. measurement of collaboration or sales, number of appointments/meetings, topics discussed, documents presented);
  • to invite you to events sponsored or used by us (e.g. lectures, conferences);
  • to grant you access to our specified IT systems so that you can use certain services of REINER Kartengeräte GmbH & Co;
  • to manage our IT resources, including infrastructure management and business continuity;
  • to protect the commercial interests of the company and to ensure compliance and reporting (e.g. compliance with our policies and local legal requirements, taxes and deductions, adherence to internally defined grant limits, management of alleged cases of misconduct or fraud, conducting audits and defense in legal disputes);
  • for archiving and logging;
  • For processing job inquiries
  • for invoicing and accounting and
  • other purposes prescribed by law and the authorities
  • In certain cases, we are legally obliged to transmit data to a requesting government agency (institution or authority). The legal basis for processing is Art. 6 para. 1 c GDPR and § 24 para. 2 No. 1 BDSG.
  • In some cases, business partners require personal data from our customers. This usually takes place in the context of order fulfillment (e.g. in the event of complaints). This is expressly provided for by law. REINER Kartengeräte GmbH & Co KG remains responsible for the protection of your data even in this case – in addition to the processor, if applicable. The respective business partner works in accordance with our instructions, which REINER Kartengeräte GmbH & Co. KG ensures through strict contractual regulations.
  • To fulfill the legal obligations to record, document and report to the responsible authorities.

Data collection when visiting our website

If you use our website for information purposes only, i.e. if you do not register or otherwise transmit information to us, we only collect the data that your browser transmits to our server (so-called “server log files”). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you: Our visited website
  • Date and time at the time of access&
  • Amount of data sent in bytes
  • Source/reference from which you reached the page
  • Browser used
  • Operating system used
  • IP address used IP address (if applicable: in anonymized form)
The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files retrospectively if there are concrete indications of unlawful use.

Cookie tool Borlabs Cookie

To obtain effective user consent for cookies requiring consent and cookie-based applications, this website uses a cookie notice plugin for WordPress – “Borlabs Cookies” with technology from Borlabs – Benjamin A. Bornschein, Rübenkamp 32, DE-22305 Hamburg, Germany (hereinafter “Borlabs Cookie”). By integrating this cookie notice plugin (JavaScript), a banner is displayed to users when they access the page, in which consent for certain cookies and/or cookie-based applications can be given by ticking the box. Borlabs blocks the setting of all cookies requiring consent until the respective user gives their consent by ticking the appropriate box. This ensures that such cookies are only set on the user’s end device if consent has been given. So that the Borlabs cookie can clearly assign page views to individual users and individually record, log and store the consent settings made by the user for a session duration, the Borlabs cookie collects certain user information when our website is accessed, such as:
  • Cookie lifetime
  • Cookie version
  • Source / reference
  • IP address used in anonymized form
  • Consent protocol
collected and stored. This data processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in legally compliant, user-specific and user-friendly consent management for cookies and thus in a legally compliant design of our website. Another legal basis for the data processing described is Art. 6 para. 1 lit. c GDPR. As the controller, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user consent. Further information on the use of data by Borlabs Cookie can be found in the Borlabs Cookie Privacy Policy at: https://de.borlabs.io/datenschutz/

Cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data and IP address values to an individual extent. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies used by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the performance of the contract or pursuant to Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit. We may work together with advertising partners who help us to make our website more interesting for you. For this purpose, cookies from partner companies are also stored on your hard disk when you visit our website (third-party cookies). If we work together with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in each case within the following paragraphs. Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links: Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647 Safari: https://support.apple.com/kb/ph21411?locale=de_DE Opera: http://help.opera.com/Windows/10.20/de/cookies.html Please note that if you do not accept cookies, the functionality of our website may be restricted.

Privacy policy online store

Data processing when opening a customer account and for contract processing

Pursuant to Art. 6 para. 1 lit. b GDPR, personal data will continue to be collected and processed if you provide it to us for the performance of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. Deletion of your customer account is possible at any time and can be done by sending a message to the above-mentioned address of the controller. We store and use the data provided by you to process the contract. After complete processing of the contract or deletion of your customer account, your data will be blocked with regard to retention periods under tax and commercial law and deleted after these periods have expired, unless you have expressly consented to further use of your data or we have reserved the right to further use of your data as permitted by law, about which we will inform you accordingly below.

Data processing for order processing

In order to process your order, we work together with the following service provider(s), who support us in whole or in part in the execution of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information. The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institution within the scope of payment processing, insofar as this is necessary for payment processing. If payment service providers are used, we will provide explicit information about this below. The legal basis for the transfer of data is Art. 6 para. 1 lit. b GDPR. Transfer of personal data to shipping service providers
  • DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg
  • DHL Paket GmbH, Sträßchenweg 10, 53113 Bonn
If the goods are delivered by the transport service provider, we will provide your e-mail address and/or your telephone number prior to delivery of the goods in accordance with Art. 6 (6) GDPR. 1 lit. a GDPR for the purpose of coordinating a delivery date or for delivery notification to DPD. The data will only be passed on if this is necessary for the delivery of goods. Collection service provider We reserve the right to pass on your data to the debt collection service provider EOS KSI Forderungsmanagement GmbH if our payment claim has not been settled despite a previous reminder. In this case, the debt will be collected directly by the debt collection service provider. The transfer of your data serves to fulfill the contract in accordance with Art. 6 para. 1 p. 1 lit. b GDPR and the protection of our overriding legitimate interests in the effective assertion or enforcement of our payment claim in accordance with Art. 6 (1) GDPR. 1 p. 1 lit. f GDPR. Use of the blacklist for credit checks We use the blacklist to check orders in our online store. The blacklist is a database that contains information about fraudulent or otherwise improper use of payment methods and personal data. When you place an order in our online store, your personal data and the payment details you provide are automatically compared with the data in the blacklist in order to detect possible attempts at fraud. This data is processed on the basis of Art. 6 para. 1 lit. f GDPR to protect our legitimate interests in preventing fraud and abuse. Your data will only be transmitted to the blacklist if this is necessary to check your order. In the event of a positive comparison with the blacklist, we reserve the right to accept your order only by prepayment or to refuse it altogether. No personal data will be passed on to third parties and your data will only be processed within the EU. Your personal data will be automatically deleted as soon as it is no longer required for the stated purposes.

Use of rating and test seal graphics

ShopVote graphics

We have included ShopVote graphics on this website to display our ShopVote seal and any collected and/or aggregated ratings. This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in the optimal marketing of our offer in accordance with Art. 6 para. 1 p. 1 lit. f GDPR. The ShopVote graphics and the services advertised with them are an offer from Blickreif GmbH, Alter Messeplatz 2, 80339 Munich, Germany. When the ShopVote graphics are called up, the web server automatically saves a so-called server log file, which contains, for example, your IP address, the date and time of the call, the amount of data transferred and the source of the call (access data) and documents the call. This access data is not analyzed and is automatically overwritten no later than seven days after the end of your visit to the site. No other personal data is collected or stored by the ShopVote graphics.

Privacy Policy Support with Freshworks

In order to provide the support services you request and to fulfill our contractual obligations to you and/or our legal obligations, we use the software and services of Freshworks Inc. a Delaware corporation located at 2950 S. Delaware Street, Suite 201, San Mateo, CA 94403. By using our support services, you consent to the associated processing of personal data. Which personal data is processed for the processing of your support request can be seen from the input mask used for the support request. The legal basis for the retrieval, storage, processing and use of the data is Art. 6 para. 1 p. 1 lit. a, b and f GDPR. The data you enter for support purposes will be stored on Freshworks’ servers in the EU and deleted after your request has been processed. This is the case if it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to the contrary. Regardless of your support request, as a support customer you can register to participate in the forum. The so-called double opt-in procedure is used for registration, i.e. your registration is only complete once you have confirmed your registration by clicking on the link contained in a confirmation e-mail sent to you for this purpose. If you do not confirm your registration within 24 hours, your registration will be automatically deleted from our database. For further information, please refer to the data protection declaration paragraph “Registration with the portal or forum”. Contractual agreements (order processing contract) with subcontractors are designed by REINER SCT in such a way that they comply with the provisions of the GDPR: The subcontractor is obliged to protect our customers’ data and not to pass it on to third parties. Further information on the use of data Freshworks Inc. can be found in the privacy policy under: Updating the Cloud Business Suite-| Privacy Policy Freshworks Inc

Contact us

Personal data is collected when you contact us (e.g. via contact form or e-mail). Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of responding to your request or for contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after final processing of your request; this is the case if it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.

Registration with the portal or forum

You can register on our website by providing personal data. Which personal data is processed for registration is determined by the input mask used for registration. We use the so-called double opt-in procedure for registration, i.e. your registration is not complete until you have confirmed your registration by clicking on the link contained in a confirmation e-mail sent to you for this purpose. If you do not confirm your registration within 24 hours, your registration will be automatically deleted from our database. The provision of the aforementioned data is mandatory; you can provide all other information voluntarily by using our portal. When you use our portal, we store your data required for the fulfillment of the contract, including any information on the method of payment, until you finally delete your access. Furthermore, we store the voluntary data you provide for the duration of your use of the portal, unless you delete it beforehand. You can manage and change all details in the protected customer area. The legal basis is Art. 6 para. 1 lit. f GDPR. In addition, we store all content published by you (such as public posts, bulletin board entries, guestbook entries, etc.) in order to operate the website. The provision of the website with the complete user-generated content is our legitimate interest, the legal basis for this is Art. 6 para. 1 lit. f. GDPR. If you delete your account, your public statements, especially in the forum, will remain visible to all readers, but your account will no longer be accessible. All other data will be deleted in this case.

Data protection Use of Teamviewer

For remote support, we use the software and services of TeamViewer GmbH, Bahnhofplatz 2, 73037 Göppingen. For this purpose, we offer you the download of TeamViewer software suitable for this purpose from our website. Using this software, we can connect to your PC or server to provide the support you have requested. The connection runs via TeamViewer GmbH servers. By using remote support via TeamViewer, you consent to the processing of any personal data in connection with this. TeamViewer is used to fulfill the contract between you and us and in the mutual interest of efficient, short-term and cost-effective provision of support services by us. The legal basis for the use of the plug-in is Art. 6 para. 1 p. 1 lit. a, b and f GDPR. By visiting the subpage of our website on which we offer the download of the TeamViewer software, TeamViewer receives the information that you have accessed the corresponding subpage of our website. We have no knowledge of whether TeamViewer uses this information and, if so, for what purposes. TeamViewer is used in accordance with the TeamViewer privacy policy. For further information, please contact TeamViewer GmbH. Data protection information: https://www.teamviewer.com/de/privacy-policy/ Safety instructions: https://www.teamviewer.com/de/security/

Use of your data for direct marketing

Mautic Tracking Pixel

We use the marketing tool Mautic. The provider is Acquia Inc, 53 State St, Boston, Massachusetts 02109, USA (hereinafter referred to as Mautic). Mautic is a tool for optimizing and automating our marketing activities. With Mautic, we can build landing pages and forms, plan, implement and evaluate marketing campaigns and manage our customer data, among other things. We can also analyze the user behavior of our website visitors. Further marketing campaigns can be triggered on the basis of this information. For example, we can record which customer has made a download from us and is therefore eligible for certain further marketing measures. Mautic uses technologies that enable cross-page recognition of the user to analyze user behavior (e.g. cookies or device fingerprinting). Website visitors receive an individual ID with which they can be recognized when they visit the website again. Furthermore, via Mautic the IP addressthe language of the user, URLs visited and the time of access. If consent has been obtained, the above-mentioned service is used exclusively on the basis of Art. 6 para. 1 lit. a GDPR and & §25 TTDSG. Consent can be revoked at any time. Unless consent has been obtained, the use of this service is based on Art. 6 para. 1 lit. f GDPR; the website operator has a legitimate interest in optimizing its marketing campaigns.

Subscribe to our e-mail newsletter

If you subscribe to our e-mail newsletter, we will send you regular information about our offers. The only mandatory information for sending the newsletter is your e-mail address. The provision of further data is voluntary and will be used to address you personally. We use the so-called double opt-in procedure to send the newsletter. This means that we will only send you an e-mail newsletter if you have expressly confirmed to us that you consent to the sending of newsletters. We will then send you a confirmation e-mail asking you to confirm that you wish to receive future newsletters by clicking on a corresponding link. By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 para. 1 lit. a GDPR. When you register for the newsletter, we store your IP address entered by your Internet Service Provider (ISP). IP address as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later date. The data collected by us when you register for the newsletter will be used exclusively for the purpose of advertising via the newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a message to the controller named at the beginning. After you have unsubscribed, your e-mail address will be deleted from our newsletter distribution list immediately, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. Our e-mail newsletters are sent via the technical service provider Inxmail GmbH, Wentzingerstr. 17 in D-79106 Freiburg, to whom we pass on the data you provided when registering for the newsletter. This transfer takes place in accordance with Art. 6 para. 1 lit f GDPR and serves our legitimate interest in using an effective, secure and user-friendly newsletter system. The data you enter for the purpose of subscribing to the newsletter (e.g. e-mail address) is stored on Inxmail’s servers in the EU. Inxmail uses this information to send and statistically analyze the newsletter on our behalf. For evaluation purposes, the e-mails sent contain so-called web beacons or tracking pixels, which are one-pixel image files stored on our website. This makes it possible to determine whether a newsletter message has been opened and which links, if any, have been clicked on. Technical information is also recorded (e.g. B. Time of the retrieval. IP addressbrowser type and operating system). The data is collected exclusively in pseudonymized form and is not linked to your other personal data; direct personal reference is excluded. This data is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of the recipients. If you wish to object to data analysis for statistical evaluation purposes, you must unsubscribe from the newsletter. Contractual agreements (order processing contract) with subcontractors are designed by REINER SCT in such a way that they comply with the provisions of the GDPR: The subcontractor is obliged to protect our customers’ data and not to pass it on to third parties. You can view Inxmail’s privacy policy here: https://www.inxmail.de/datenschutz

Sending the e-mail newsletter to existing customers

If you have provided us with your e-mail address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services to those already purchased from our range by e-mail. For this we must, in accordance with § 7 para. 3 UWG, we do not obtain separate consent from you. In this respect, data processing is carried out solely on the basis of our legitimate interest in personalized direct advertising in accordance with Art. 6 para. 1 lit. f GDPR. If you have initially objected to the use of your e-mail address for this purpose, we will not send you any e-mails. You are entitled to object to the use of your e-mail address for the aforementioned advertising purpose at any time with effect for the future by sending a message to the controller named at the beginning. You will only incur transmission costs according to the basic rates. Upon receipt of your objection, the use of your e-mail address for advertising purposes will be discontinued immediately.

Use of social media: Videos

Use of YouTube videos

This website uses the YouTube embedding function to display and play videos from the provider “YouTube”, which belongs to Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). The extended data protection mode is used here, which, according to the provider, only initiates the storage of user information when the video(s) is/are played. If the playback of embedded YouTube videos is started, the provider “YouTube” uses cookies to collect information about user behavior. According to information from “Youtube”, these are used, among other things, to record video statistics, improve user-friendliness and prevent abusive behavior. If you are logged in to Google, your data will be assigned directly to your account when you click on a video. If you do not wish to be associated with your profile on YouTube, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and analyzes them. Such an evaluation is carried out in particular in accordance with Art. 6 para. 1 lit. f GDPR on the basis of Google’s legitimate interests in the display of personalized advertising, market research and/or needs-based design of its website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right. All of the aforementioned processing, in particular the setting of cookies for the reading of information on the terminal device used, will only take place if you have given us your express consent in accordance with Art. 6 para. 1 lit. f GDPR. Art. 6 para. 1 lit. a GDPR have granted. You can revoke your consent at any time with effect for the future by deactivating this service via the “cookie consent tool” provided on the website. When using YouTube, personal data may also be transmitted to the servers of Google LLC. in the USA. Irrespective of playback of the embedded videos, a connection to the Google network is established each time this website is accessed, which may trigger further data processing operations without our influence. For the transfer of data from the EU to the USA, the provider has signed up to the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.

Online marketing

Privacy policy Use of Visable OptOut

REINER SCT uses products and services for analysis and marketing purposes that are provided by Visable GmbH (www.visable.com) in cooperation with the latter. For this purpose, pixel-code technology is used to collect, process and store data to create at least pseudonymized, and where possible and reasonable, completely anonymized user profiles. The data collected, which may initially still contain personal data, is transmitted to Visable or collected directly by Visable and used there to create the aforementioned user profiles. Visitors to this website are not personally identified and no other personal data is merged with the user profiles. If IP addresses are identified as personal, they will be deleted immediately. You can object to the forms of processing described here at any time with effect for the future: Exclude visitor tracking (note: link sets a 1st party cookie for an opt-out)

Meta pixel for the creation of custom audiences with extended data synchronization

Within our online offering, we use the “Meta Pixel” service of the following provider: Meta Platforms Ireland Limited, 4 Grand Canal Quare, Dublin 2, Ireland (“Meta”) If a user clicks on an advertisement placed by us on Facebook and/or Instagram, a parameter is added to the URL of our linked page with the help of “meta pixels”. This URL parameter is then entered in the user’s browser after forwarding by a cookie that our linked page sets itself. On the one hand, this enables Meta to determine the visitors of our online offer as a target group for the display of advertisements (so-called “ads”). Accordingly, we use the service to display the Facebook and/or Instagram ads placed by us only to those users who have also shown an interest in our online offering or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited), which we transmit to Meta (so-called “Custom Audiences”). On the other hand, the “Meta Pixel” can be used to track whether users have been redirected to our website after clicking on an advertisement and what actions they take there (so-called “conversion tracking”). The data collected is anonymous for us, so it does not allow us to draw any conclusions about the identity of the user. However, the data is stored and processed by Meta so that a connection to the respective user profile is possible and Meta can use the data for its own advertising purposes. All processing described above, in particular the setting of cookies for the reading of information on the terminal device used, will only be carried out if you have given us your consent in accordance with Art. 6 para. 1 lit. a GDPR have given your express consent to this. You can revoke your consent at any time with effect for the future by deactivating this service in the “cookie consent tool” provided on the website. We have concluded an order processing contract with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties. The information generated by Meta is usually transmitted to a Meta server and stored there; in this context, it may also be transmitted to servers of Meta Platforms Inc. in the USA. For data transfers to the USA, the provider has signed up to the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.

Use of Google Ads conversion tracking

This website uses the online advertising program “Google Ads” and, as part of Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrowo St, Dublin, D04 E5W5, Ireland (“Google”). We use Google Ads to draw attention to our attractive offers with the help of advertising material (so-called Google Ads) on external websites. We can determine how successful the individual advertising measures are in relation to the advertising campaign data. We do this in order to show you advertising that is of interest to you, to make our website more interesting for you and to achieve a fair calculation of advertising costs. The cookie for conversion tracking is set when a user clicks on an Ads ad placed by Google. Cookies are small text files that are stored on your computer system. These cookies generally lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked via the websites of Ads customers. The information collected using the conversion cookie is used to generate conversion statistics for Ads customers who have opted for conversion tracking. Customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. If you do not wish to participate in tracking, you can block this use by deactivating the Google Conversion Tracking cookie via your Internet browser under user settings. They will then not be included in the conversion tracking statistics. We use Google Ads on the basis of our legitimate interest in targeted advertising in accordance with. Art. 6 para. 1 lit. f GDPR. In the context of the use of Google Ads, personal data may also be transmitted to the servers of Google LLC. in the USA. For data transfers to the USA, the provider has signed up to the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission. Google’s privacy policy can be viewed here: https://www.google.de/policies/privacy/

Use of Google Ads Remarketing

Our website uses the functions of Google Ads Remarketing, which we use to advertise this website in Google search results and on third-party websites. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). For this purpose, Google sets a cookie in the browser of your end device, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you visit. The processing is carried out on the basis of our legitimate interest in the optimal marketing of our website in accordance with Art. 6 para. 1 lit. f GDPR. Any further data processing will only take place if you have consented to Google linking your internet and app browsing history to your Google account and using information from your Google account to personalize ads you view on the web. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, your personal data is temporarily linked by Google with Google Analytics data in order to create target groups. As part of the use of Google Ads Remarketing, personal data may also be transmitted to the servers of Google LLC. in the USA. Details on the processing triggered by Google Ads Remarketing and how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites You can permanently object to the setting of cookies by Google Ads Remarketing by downloading and installing the Google browser plug-in available at the following link: https://myadcenter.google.com/home?sasb=true&ref=ad-settings
To the extent required by law, we have obtained your consent to the processing of your data as described above in accordance with Art. 6 para. 1 lit. a GDPR was obtained. You can revoke your consent at any time with effect for the future. To exercise your revocation, deactivate this service in the “cookie consent tool” provided on the website or alternatively follow the option described above to make an objection. For data transfers to the USA, the provider has signed up to the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission. Google’s privacy policy can be viewed here: https://www.google.de/policies/privacy/

Use of UTM parameters

We use so-called UTM parameters in URLs to better measure the success and optimize our online marketing measures. These are text components that are appended to Internet addresses in order to be able to track which medium, campaign or link users use to reach our website. The UTM parameters themselves do not contain any personal data, but are used in combination with web analysis tools (e.g. Google Analytics) to statistically evaluate user behavior on our website. The processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR, as we have a legitimate interest in analyzing the use of our website and improving our services. You can object to the use of tracking technologies based on UTM parameters at any time via our cookie settings.

Web analysis services

Google Tag Manager

This website uses the “Google Tag Manager”, a service of the following provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: “Google”). The Google Tag Manager provides a technical basis for bundling various web applications, including tracking and analysis services, and calibrating, controlling and linking them to conditions via a standardized user interface. The Google Tag Manager itself does not store or read any information on user devices. The service also does not carry out any independent data analyses. However, the Google Tag Manager will store your IP address when you IP address is transmitted to Google and may be stored there. Also a transmission to servers of Google LLC. This is possible in the USA. This processing will only be carried out if you have given us your consent in accordance with Art. 6 para. 1 lit. a GDPR have given your express consent to this. Without this consent, Google Tag Manager will not be used during your visit to our website. You can revoke your consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the “cookie consent tool” provided on the website. We have concluded an order processing contract with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties. For data transfers to the USA, the provider has signed up to the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.

Google Analytics 4 (with cookies, with UserID, with Google Signals)

This website uses Google Analytics 4, a service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), which can be used to analyze the use of websites. When using Google Analytics 4, so-called “cookies” are used as standard. Cookies are text files that are stored on your end device and enable your use of a website to be analyzed. The information collected by cookies about your use of the website (including the IP address transmitted by your end device, shortened by the last digits IP addresssee below) is usually transmitted to a Google server, where it is stored and processed. This may also result in information being transmitted to the servers of Google LLC based in the USA and further processing of the information there. When using Google Analytics 4, the IP address transmitted by your end device when you use the website will be stored. IP address is always collected and processed in an anonymized form by default and automatically, so that the information collected cannot be directly linked to a person. This automatic anonymization is carried out by the fact that the IP address transmitted by your IP address is shortened by Google within member states of the European Union (EU) or other signatory states to the Agreement on the European Economic Area (EEA) by the last digits. Google uses this and other information on our behalf to evaluate your use of the website, to compile reports on your website activities and usage behavior and to provide us with other services relating to your use of the website and the Internet. The abbreviated IP address transmitted by your end device as part of Google Analytics 4 will be IP address is not merged with other Google data. The data collected as part of the use of Google Analytics 4 is stored for 2 months and then deleted. Google Analytics 4 also enables the creation of statistics with statements about age, interest-based advertising and the use of third-party information via a special function, the so-called “demographic characteristics”. This makes it possible to determine and differentiate between user groups of the website for the purpose of target group-optimized marketing measures. However, data collected via the “demographic characteristics” cannot be assigned to a specific person and therefore not to you personally. This data collected via the “demographic characteristics” function is stored for two months and then deleted. All processing described above, in particular the setting of Google Analytics cookies for the storage and reading of information on the terminal device you use to access the website, will only take place if you have given us permission to do so in accordance with Art. 6 para. 1 lit. a GDPR. 1 lit. a GDPR have given your express consent. Without your consent, Google Analytics 4 will not be used during your use of the website. You can revoke your consent at any time with effect for the future. To exercise your revocation, please deactivate this service via the “cookie consent tool” provided on the website. In connection with this website, the “UserIDs” function is also used as an extension of Google Analytics 4. By assigning individual UserIDs, we can have Google create cross-device reports (so-called “cross-device tracking”). This means that if you give your consent to the use of Google Analytics 4 in accordance with Art. 6 para. 1 lit. a GDPR can also be analyzed across devices if you have set up a personal account by registering on this website and with In connection with this website, the Google Signals service is also used as an extension of Google Analytics 4. With Google Signals, we can have Google create cross-device reports (so-called “cross-device tracking”). If you have activated “personalized ads” in your Google account settings and linked your Internet-enabled devices to your Google account, Google may track your usage behavior when you give your consent to the use of Google Analytics 4 in accordance with Art. 6 para. 1 lit. f GDPR. 1 lit. a GDPR across devices and create database models based on this. This takes into account the logins and device types of all website users who were logged into a Google account and made a conversion. The data shows, among other things, on which end device you clicked on an ad for the first time and on which end device the relevant conversion took place. We do not receive any personal data from Google, but only statistics compiled on the basis of Google Signals. You have the option of deactivating the “personalized ads” function in the settings of your Google account and thus deactivating the cross-device analysis in connection with Google Signals. Please follow the instructions on this page: https://support.google.com/ads/answer/2662922?hl=de Further information on Google Signals can be found under the following link: https://support.google.com/analytics/answer/7532985?hl=de We have concluded a so-called order processing contract with Google for our use of Google Analytics 4, which obliges Google to protect the data of our website users and not to pass it on to third parties. For data transfers to the USA, the provider has signed up to the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission. Google’s privacy policy can be viewed here: https://www.google.de/policies/privacy/ Details on the processing triggered by Google Analytics 4 and how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites

Microsoft Clarity

This website uses the web analysis service of the following provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA. With the help of cookies and/or comparable technologies (tracking pixels, web beacons, algorithms for reading end device and browser information), the service collects and stores pseudonymized visitor data, including information about the end device used, such as the IP address and browser information, in order to evaluate it for statistical analyses of usage behavior on our website and to create pseudonymized usage profiles. Among other things, this makes it possible to evaluate movement patterns (so-called heat maps), which show the duration of page visits and interactions with page content (e.g. text input, scrolling, clicks and mouse-overs). Pseudonymization excludes the possibility of direct personal references. Your personal data is not merged with clear data collected in any other way. All processing described above, in particular the reading or storage of information on the terminal device used, will only be carried out if you have given us your consent in accordance with Art. 6 para. 1 lit. a GDPR have given your express consent to this. You can revoke your consent at any time with effect for the future by deactivating this service in the “cookie consent tool” provided on the website. We have concluded an order processing contract with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties. For data transfers to the USA, the provider has signed up to the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.

Privacy policy for the use of Facebook plugins (Like button)

Plugins of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated on our pages. You can recognize the Facebook plugins by the Facebook logo or the “Like” button on our site. You can find an overview of the Facebook plugins here: http://developers.facebook.com/docs/plugins/ When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you are logged in with your IP address have visited our site. If you click on the Facebook “Like button” while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate your visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Facebook. Further information on this can be found in Facebook’s privacy policy at: http://de-de.facebook.com/policy.php If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.

Privacy policy for the use of Google Adsense

This website uses Google AdSense, a service for integrating advertisements from Google Inc. (“Google”). Google AdSense uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. Google AdSense also uses so-called web beacons (invisible graphics). These web beacons can be used to analyze information such as visitor traffic on these pages. The information generated by cookies and web beacons about the use of this website (including your IP address) and delivery of advertising formats are transmitted to a Google server in the USA and stored there. This information may be passed on by Google to Google’s contractual partners. Google will use your IP address with other data stored by you. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For data transfers to the USA, the provider has signed up to the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission. Google’s privacy policy can be viewed here: https://www.google.de/policies/privacy/

Privacy policy for the use of Instagram

There is an icon with the Instagram logo on our website. This icon is merely a static link to our company presence on the Instagram platform. If the user clicks on the icon, they leave our website and are forwarded directly to our profile on Instagram. No collection or processing of personal data takes place on our website. Data is only processed by the platform operator when the Instagram website is accessed: Responsible for Instagram (within the EU/EEA): Meta Platforms Ireland Limited 4 Grand Canal Square Grand Canal Harbour Dublin 2, Ireland When visiting the Instagram page, Meta Platforms may process data such as the user’s IP address, end device data or user behavior and may transfer it to third countries (in particular the USA). We have no influence on this data processing. Further information on this can be found in Instagram’s privacy policy: https://privacycenter.instagram.com/policy

Privacy policy for the use of LinkedIn Insight Tag

This website uses retargeting technology from the following provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. This makes it possible to target visitors to our website with personalized, interest-based advertising who have already shown an interest in our store and our products. The advertising material is displayed on the basis of a cookie-based analysis of previous and current usage behavior, but no personal data is stored. In the case of retargeting technology, a cookie is stored on your computer or mobile device in order to collect pseudonymized data about your interests and thus adapt the advertising individually to the stored information. These cookies are small text files that are stored on your computer or mobile device. They are used to display advertising that is highly likely to match your product and information interests. All processing described above, in particular the setting of cookies for the reading of information on the terminal device used, will only be carried out if you have given us your consent in accordance with Art. 6 para. 1 lit. a GDPR have given your express consent to this. Without this consent, retargeting technology will not be used during your visit to our website. You can revoke your consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the “cookie consent tool” provided on the website.

Privacy policy on the use of Matomo (formerly Piwik)

On this website, data is collected and stored using the web analysis service software Matomo (www.matomo.org), a service of the provider InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand, (“Matomo”) on the basis of our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes in accordance with Art. 6 para. 1 lit. f GDPR. Pseudonymized user profiles can be created and evaluated from this data for the same purpose. The information generated by the cookie in the pseudonymous user profile is not used to personally identify the visitor to this website and is not merged with personal data about the bearer of the pseudonym. If you do not agree to the storage and analysis of this data from your visit, you can object to the storage and use of this data for the future at any time by clicking on the mouse. In this case, a so-called opt-out cookie is stored in your browser, with the result that Matomo does not collect any session data. Please note that the complete deletion of your cookies means that the opt-out cookie will also be deleted and may have to be reactivated by you. To the extent required by law, we have obtained your consent to the processing of your data as described above in accordance with Art. 6 para. 1 lit. a GDPR was obtained. You can revoke your consent at any time with effect for the future. In order to exercise your revocation, please follow the option described above for making an objection. The Matomo program is an open source project. Information from the third-party provider on data protection is available at https://matomo.org/

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Weitere Informationen

Use of a live chat system

Privacy policy Freshworks

You can use a chat function on some of our Internet pages. For this service, the service provider Freshworks Inc., a Delaware company based at 2950 S. Delaware Street, Suite 201, San Mateo, CA 94403, processes your entries on our behalf. If you ask a question in the chat, the virtual chat assistant will try to answer your questions semi-automatically. The system responds with keyword-based answers, provides a link recommendation for the relevant website, recommends contact with another channel or transfers your request to an employee in the live chat. Personal details within the chat are neither required nor desired. If the virtual chat assistant or the live chat team cannot answer your question, you have the option of leaving us your e-mail address and name so that your question can be answered by a REINER SCT expert at a later date. The e-mail address will only be used to answer your question and will then be deleted. Cookies are set to recognize related chats. These cookies are of a technical nature only and are deleted after 25 hours at the latest. The use of our chat is only possible with the use of these cookies. All questions that you ask in the chat are stored for a maximum of 7 days in order to train the system and to be able to respond better to chat requests in the future. They are then irrevocably deleted. Personal data is not stored. Usage data such as chat duration, time stamp of messages, number of dialogs and approximate location of users are only stored for statistical purposes. This data processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in legally compliant, user-specific and user-friendly consent management for cookies and thus in a legally compliant design of our website. Another legal basis for the data processing described is Art. 6 para. 1 lit. c GDPR. Further information on the use of data by Freshworks Inc can be found in the privacy policy at: Privacy Policy Freshworks Inc

Privacy policy branchly.io

On our website, we use the chat from branchly (branchly GmbH, Auerfeldstraße 18, 81541 Munich, www.branchly.io), which provides you with AI-generated answers to your questions via text input, as well as references and other contact options. No personal data is required or desired to use the chat. For technical reasons, your browser establishes a connection to the branchly servers. In addition, branchly receives your anonymized search queries. The data is used by branchly exclusively to provide the service and is then automatically deleted. The legal basis for data processing is your and our legitimate interest in providing a convenient and efficient search function in accordance with Art. 6 para. 1 lit. f GDPR. We have concluded a data processing agreement with branchly in accordance with Art. 28 GDPR.

Tools and miscellaneous

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Data protection information for the use of Microsoft 365 Cloud products

We would like to inform you below about the processing of personal data in connection with the use of Microsoft 365 Cloud products. Purpose of the processing Reiner Kartengeräte GmbH & Co KG uses the Microsoft 365 application package as a work tool. Microsoft 365 comprises various applications (e.g. MS Teams, MS Office, SharePoint, OneDrive), all of which are operated in the cloud. We also use the Microsoft 365 Cloud Tool to communicate with you and to conduct telephone conferences, online meetings, video conferences and surveys and inquiries with our clients, cooperation partners, service providers, suppliers, customers and participants. Information about the Microsoft 365 software We use the Microsoft 365 software from Microsoft Corporation, One Microsoft Way Redmond, WA 98052-6399 USA (hereinafter “Microsoft”). This is operated as a cloud application. In some cases, a user account must be created to use the individual components. If this user account has not been created by us and made available to you, Microsoft is the responsible party or the party that provided you with the access data. Microsoft also reserves the right to process user data for its own business purposes. In this context, Microsoft is the data controller. We have only limited influence on the use of your usage data by Microsoft. We take all possible measures to minimize the forwarding of your usage data to Microsoft as far as possible, but we cannot completely prevent this. Details and contact options, in particular regarding your rights vis-à-vis Microsoft, can be found under the following links if you have any questions about this sub-complex: General: https://privacy.microsoft.com/de-de/privacystatement To Microsoft Teams: https://docs.microsoft.com/de-de/microsoftteams/teams-privacy We have concluded data protection agreements with the provider Microsoft in order to guarantee a minimum level of data protection. To this end, we have agreed that the processing of personal data by Microsoft will generally take place on servers in the EU. Nevertheless, some services are transferred to the USA, a third country that is unsafe from an EU perspective in terms of data protection. In order to establish an adequate level of data protection in the third country comparable to that within the European Union, the so-called standard contractual clauses were also concluded with Microsoft. Please note that we have limited control over Microsoft’s processing of your usage data. To the extent that Microsoft processes personal data in connection with Microsoft’s legitimate business operations, Microsoft is an independent data controller for such use and as such is responsible for compliance with all applicable laws and data controller obligations. Data processing for the technical delivery of services
Certain information is already processed automatically as soon as you call up one of the Microsoft 365 applications:
  • IP address, technical information for the delivery of a correct website
  • Data required for authentication, license use, logging and misuse detection
  • Date and time of access, type of access
  For the clarification and prosecution of legal violations If it is necessary to investigate unlawful or abusive use of Microsoft 365 Cloud services or for legal prosecution, personal data will be forwarded to law enforcement authorities or other authorities and, if necessary, to injured third parties or legal advisors. However, this only happens if there are indications of unlawful or abusive behavior. Disclosure may also take place if this serves to enforce terms of use or other legal claims. We are also legally obliged to provide information to certain public authorities on request. These are law enforcement authorities, authorities that prosecute administrative offenses subject to fines and the tax authorities. The processing of this information serves our legitimate interest in the effective provision and protection of the services used and for legal prosecution. The legal basis is Art. 6 para. 1 lit. f GDPR. When using MS Teams We use the MS Teams tool as an exchange platform for a wide range of communications, including
  • for the implementation of training measures/online seminars
  • for virtual one-to-one meetings
  • for group meetings
In some cases, participation is possible without login data; in other cases, you must log in with your access data to participate in such meetings. The following data is recorded, which can usually also be displayed to the other participants:
  • Your user name (access data for the Microsoft 365 applications)
  • at least the display name you have entered yourself
  • a dial-in number that you use when dialing into a meeting by telephone
  • possibly other identification features:
    • Information about you that you have stored as a user within Microsoft 365, in particular the following master data:
    • Surname, first name, contact details such as telephone number, e-mail address, fax number, if entered by you or the organization from which you received the access data.
    • other voluntary data (such as a profile picture you have stored)
    • Communication content (text, audio, video)
    • If audio or video content is recorded, you will be informed of this separately.
To enable the display of video and playback of audio, the data from your end device’s microphone and any video camera on the end device will be processed for the duration of the meeting. You can switch off or mute the camera or microphone yourself at any time via the video conferencing application. Further technical usage data is recorded:
  • Data that you have stored in your Microsoft account as part of multi-factor authentication (e.g. optionally your (private) cell phone number)
  • Information on the data/files/documents that were accessed
  • all activities in connection with use, such as creating, changing, deleting a document, setting up a team (and channels in teams), making notes in the notebook, starting a chat, replying in the chat
Insofar as the meetings take place within the framework of a contractual relationship between us, the data processing is based on Art. 6 para. 1 lit. b GDPR. If no contractual relationship exists, the legal basis is Art. 6 para. 1 lit. f GDPR. Here we are interested in the effective implementation of online meetings. Recipient / forwarding of the data Personal data processed in connection with the use of Microsoft 365 Cloud products will not be passed on to third parties, except in the cases described in the section “Data processing outside the European Union”, unless they are specifically intended to be passed on. Data processing outside the European Union Your data will also be forwarded and processed, at least in part, outside the EU or the EEA, namely in the USA and other third countries. The possible appropriate level of protection results from the conclusion of standard data protection clauses in accordance with Art. 46 para. 2 lit. c or d GDPR. In addition, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission. Deletion of data We generally delete personal data when there is no need for further storage. A requirement may exist in particular if the data is still needed to fulfill contractual services, to fulfill retention obligations or to enforce or defend against legal claims. In the case of statutory retention obligations, deletion will only be considered after the respective retention obligation has expired. If you are registered as a user with Microsoft 365, reports on your usage data (login data and IP addresses, other metadata, telephone dial-in data, etc.) may be stored by the provider for up to 90 days. If we store your data in data backups, these are overwritten regularly and in an operationally appropriate manner.

Use of Google reCaptcha (spam and abuse protection)

We use “Google reCAPTCHA” (hereinafter referred to as “reCAPTCHA”) on our website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The purpose of reCAPTCHA is to check whether the data input on this website (e.g. in a contact form) is made by a human or by an automated program. This is intended to protect our website from abusive automated spying and spam. reCAPTCHA analyzes the behavior of website visitors based on various characteristics. Among other things, the IP address, the time spent on the website or user interactions (e.g. mouse movements) can be analyzed. The data collected is transmitted to Google. The use of reCAPTCHA only takes place with the consent of the user on the basis of Art. 6 para. 1 lit. a GDPR and Section 25 (1) TDDDG if the processing involves the storage of cookies or access to information in the user’s end device (e.g. device fingerprinting). Consent can be revoked at any time. Further information about Google reCAPTCHA can be found in Google’s privacy policy and terms of use at: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.

Zapier

We use the services of the following provider to integrate and synchronize data from our forms in connected tools and web applications: Zapier Inc, 548 Market St #62411, San Francisco, California 94104, USA. Our processing operations are automated and various workflows are established in order to efficiently manage and execute internal processes in our processing system. If personal data is also processed in this context, this is done in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in optimizing our internal organization. We have concluded an order processing contract with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties. For data transfers to the USA, the provider has signed up to the EU-US[1] Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.

GoToMeeting

You can register for our webinars on our website. The data collected for registration for the webinar (first and last name, e-mail address, payment data if applicable) will be processed in accordance with Art. 6 para. 1 lit. b GDPR exclusively for your participation and the execution of the respective webinar. To conduct our webinars, we use the “GoToMeeting” service of LogMeIn Ireland Limited, Bloodstone Building Block C, 70 Sir John Rogerson’s Quay, Dublin 2, Ireland (“GoToMeeting”), which processes your data collected for the purpose of conducting the seminar on our behalf in order to provide the technical infrastructure and manage participation authorizations. For this purpose, we have concluded an order processing contract with GoToMeeting, in which we oblige GoToMeeting to protect our customers’ data and not to pass it on to third parties. In individual cases, personal user data may also be transferred to GoToMeeting servers in the USA. For the transfer of data from the EU to the USA, GoToMeeting relies on so-called standard data protection clauses of the European Commission, which are intended to ensure compliance with the European level of data protection in the USA. You will receive an invitation link by e-mail to confirm your registration for a webinar. After clicking on the invitation link, a connection to the GoToMeeting servers is established. For the purpose of clearly assigning the webinar access and thus to check and guarantee individual participant admission, GoToMeeting collects information on our behalf about the websites visited on our site as well as your IP address in accordance with Art. 6 para. 1 lit. b GDPR. Your data will be processed exclusively for the purpose of conducting the booked webinar and will be deleted afterwards, unless legal retention periods make further storage necessary. Your data will not be used or passed on for any other purpose. Further information on the handling of user data can be found in GoToMeeting’s privacy policy at: https://www.logmeininc.com/de/trust/privacy
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Google Fonts

On our website, we use fonts from Google Fonts, which we have integrated locally on our server. As a result, no connection to Google’s servers is established when you visit our website and no personal data is transferred to Google. The use of Google Fonts is exclusively for the uniform and appealing presentation of our content.

Data protection information in the application process

Reiner Kartengeräte GmbH & Co. KG processes the applicant data only for the purpose and in the context of the application procedure in accordance with the legal requirements. The processing of applicant data is carried out to fulfill our (pre-)contractual obligations in the context of the application process within the meaning of Art. 6 para. 1 lit. b. GDPR Art. 6 para. 1 lit. f. GDPR if the data processing becomes necessary for us, e.g. in the context of legal proceedings (in Germany, Section 26 BDSG also applies). Name and contact details of the controller and the external data protection officer Controller: Reiner Kartengeräte GmbH & Co KG Baumannstrasse 16-18, 78120 Furtwangen Email: info@reiner-sct.com Phone: +49 (0) 7723 5056-0 The data protection officer of Reiner Kartengeräte GmbH & Co KG can be contacted at the above address and at: datenschutz@reiner-sct.com to reach. We advertise current vacancies on our website in a separate section, for which interested parties can apply by e-mail to the contact address provided. In order to be included in the application process, applicants must provide us with all personal data required for a well-founded and informed assessment and selection together with their application by e-mail. The required information includes general personal details (name, address, telephone or electronic contact details), documents relating to the application, such as cover letter and CV, as well as performance-related evidence of the qualifications required for the position. In addition, health-related information may be required, which must be given special consideration under labor and social law in the interest of the applicant’s social protection. The components that an application must contain in order to be considered and the form in which these components are to be submitted by e-mail can be found in the respective job advertisement. Applicants can also voluntarily provide us with additional information. By submitting their application to us, applicants consent to the processing of their data for the purposes of the application process in accordance with the type and scope set out in this privacy policy. Insofar as special categories of personal data within the meaning of Art. 9 Para. 1 GDPR, their processing is additionally carried out in accordance with Art. 9 para. 2 lit. b GDPR (e.g. health data, such as severely disabled status or ethnic origin). Insofar as special categories of personal data within the meaning of Art. 9 para. 1 GDPR are requested from applicants, their processing is additionally carried out in accordance with Art. 9 para. 2 lit. a GDPR (e.g. health data if this is necessary for the exercise of the profession). Applicants can send us their applications by post or by e-mail. Please note, however, that e-mails are generally not sent in encrypted form and applicants must ensure that they are encrypted themselves. We can therefore accept no responsibility for the transmission path of the application between the sender and receipt on our server. If the applicant has any concerns about the security of sending the application documents by e-mail, we recommend sending the application documents by post. In the event of a successful application, the data provided by applicants may be processed by us for the purposes of the employment relationship. Otherwise, if the application for a job offer is not successful, the applicant’s data will be deleted. Applicants’ data will also be deleted if an application is withdrawn, which applicants are entitled to do at any time. The data you provide will be treated confidentially. In the context of a specific application, only persons who are involved in filling this position will have access to the data you provide. In particular, these are the employees of the HR department of Reiner Kartengeräte GmbH & Co. KG, the management and the respective division managers. Subject to a justified revocation by the applicant, the deletion will take place after the application process has been completed for six months so that we can answer any follow-up questions regarding the application and meet our obligations to provide evidence under the Equal Treatment Act. In the event that you have consented to further storage of your personal data, we will transfer your data to our applicant pool. There, the data will be deleted after two years. If you have been accepted for a position as part of the application process, the data will be transferred from the applicant data system to our personnel information system and deleted 10 years after the end of the employment relationship. Invoices for any travel expense reimbursements are archived in accordance with tax regulations. If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 para. 1 p. 1 lit. f GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR. If you would like to exercise your right to object, simply send an e-mail to: bewerbung@reiner-sct.com

Rights of the data subject

The applicable data protection law grants you comprehensive data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, about which we inform you below: For more detailed information, please send us an e-mail to: auskunftsersuchen@reiner-sct.com.
  • Right to information in accordance with Art. 15 GDPR: In particular, you have the right to information about your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right to rectification, erasure, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if it was not collected by us from you, the existence of automated decision-making including profiling and, if applicable, meaningful information on the logic involved and the scope and intended effects of such processing on you, as well as your right to be informed of the guarantees pursuant to Art. 46 GDPR if your data is transferred to third countries;
  • Right to rectification pursuant to Art. 16 GDPR: You have a right to immediate rectification of incorrect data concerning you and/or completion of your incomplete data stored by us;
  • Right to erasure pursuant to Art. 17 GDPR: You have the right to request the erasure of your personal data if the requirements of Art. 17 para. 1 of the GDPR. However, this right does not exist in particular if the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
  • Right to restriction of processing in accordance with Art. 18 GDPR: You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data, which you dispute, is checked, if you refuse to delete your data due to unauthorized data processing and instead request the restriction of the processing of your data, if you need your data to assert, exercise or defend legal claims after we no longer need this data after the purpose has been achieved or if you have lodged an objection for reasons of your particular situation, as long as it is not yet clear whether our legitimate reasons prevail;
  • Right to information in accordance with Art. 19 GDPR: If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
  • Right to data portability in accordance with Art. 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transferred to another controller, insofar as this is technically feasible;
  • Right to withdraw consent granted pursuant to Art. 7 para. 3 GDPR: You have the right to withdraw your consent to the processing of data at any time with effect for the future. In the event of revocation, we will delete the data concerned immediately, unless further processing can be based on a legal basis for processing without consent. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal;
  • Right to lodge a complaint pursuant to Art. 77 GDPR: Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.
The competent supervisory authority for data protection at REINER Kartengeräte GmbH & Co KG (REINER SCT) is:
Baden-Württemberg Supervisory authority The State Commissioner for Data Protection Baden-Württemberg PO Box 10 29 32, 70025 Stuttgart Lautenschlagerstrasse 20, 70173 Stuttgart Phone: +49 (0) 711/615541-0 Email: poststelle@lfdi.bwl.de Website: www.baden-wuerttemberg.datenschutz.de

RIGHT OF OBJECTION

IF WE PROCESS YOUR PERSONAL DATA AS PART OF A BALANCING OF INTERESTS ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME WITH EFFECT FOR THE FUTURE ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS. IF YOUR PERSONAL DATA ARE PROCESSED BY US FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

Duration of storage of personal data

The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and – if relevant – additionally by the respective statutory retention period (e.g. retention periods under commercial and tax law). When processing personal data on the basis of express consent pursuant to Art. 6 para. 1 lit. a GDPR, this data is stored until the data subject withdraws their consent. If there are statutory retention periods for data that are required in the context of legal or quasi-legal obligations on the basis of Art. 6 para. 1 lit. b GDPR, this data will be routinely deleted after expiry of the retention periods, provided that it is no longer required for contract fulfillment or contract initiation and/or we no longer have a legitimate interest in further storage. When processing personal data on the basis of Art. 6 para. 1 lit. f GDPR, this data is stored until the data subject exercises their right to object in accordance with Art. 21 para. 1 GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defense of legal claims. When processing personal data for the purpose of direct marketing on the basis of Art. 6 para. 1 lit. f GDPR, this data is stored until the data subject exercises their right to object in accordance with Art. 21 para. 2 GDPR exercises. Unless otherwise stated in the other information in this declaration on specific processing situations, stored personal data is deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.

Questions?

If you have any questions or comments regarding the processing of your personal data, please contact our company data protection officer. He will also be happy to assist you in the event of requests for information, suggestions or complaints. You can reach him by e-mail at the following address datenschutz@reiner-sct.com or by post: Reiner Kartengeräte GmbH & Co KG Data Protection Officer Baumannstr. 16-18 78120 Furtwangen (Germany) Changes to this privacy policy Due to current circumstances, such as a change in the Federal Data Protection Act, we will update this privacy policy if necessary. You will be informed here. Status: 21.01.2026
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