General Privacy Policy of REINER Kartengeräte GmbH & Co. KG

Information Regarding the Collection of Personal Data and the Contact Information of the Data Controller

REINER Kartengeräte GmbH & Co. KG takes your legitimate concerns regarding data protection very seriously and complies with the provisions of the General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG-neu), the Telecommunications and Digital Services Data Protection Act (TDDDG), and, where applicable, the provisions of other applicable data protection regulations.

REINER Kartengeräte GmbH & Co. KG handles the data you provide with care and diligence. Whenever data of any kind is collected, processed, or used, it is always done in accordance with legal requirements or with your express consent.

Privacy protection is of crucial importance for the future of Internet-based business models and for the development of an Internet-based economy. With this privacy policy, REINER Kartengeräte GmbH & Co. KG reaffirms its commitment to protecting privacy. Below, you will find information on how REINER Kartengeräte GmbH & Co. KG handles personal data on this website.

This Privacy Policy applies to this website and all other websites that link to this Privacy Policy. Depending on the circumstances, different privacy policies may apply to individual companies within REINER Kartengeräte GmbH & Co. KG. We therefore ask that you carefully read the privacy policies of all REINER SCT websites you visit.

The data controller for this website, as defined by the General Data Protection Regulation (GDPR), is:

REINER Kartengeräte GmbH & Co. KG
Baumannstr. 16-18, 78120 Furtwangen
Germany
Tel.: +49 (7723) 5056-0
Fax: +49 (7723) 5056-778
Email: mail@reiner-sct.com

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.

The controller has appointed a data protection officer for this website; the officer can be contacted as follows:

Mr. Thomas Fletschinger
Baumannstr. 16-18
78120 Furtwangen
Germany
Email: datenschutz@reiner-sct.com

For security reasons and to protect the transmission of personal data and other confidential information (e.g., orders or inquiries to the data controller), this website uses an SSL or TLSencryption. You can tell that you’re using an encrypted connection by the “https://” in the address bar and the lock icon.

Global Data Protection Standards

Our handling of personal data is guided by global principles and standards regarding transparency in the use of personal data, the observance and granting of rights of choice, access provisions, rules on data integrity, data security, data transfer, and monitoring the lawfulness of processing. REINER Kartengeräte GmbH & Co. KG complies, in particular, with the General Data Protection Regulation (GDPR).

Consent

By using this website, you consent to the electronic storage and use of your data as described below. Any changes to this Privacy Policy will always be posted on this page so that you are always informed about what data REINER Kartengeräte GmbH & Co. KG stores and how it is used.

Where applicable data protection laws require it, we will also expressly request your consent for the further processing of personal data collected on this website or provided by you.

Collection and Processing of Personal Data

REINER Kartengeräte GmbH & Co. KG would like to better understand your needs and interests and provide you with the best possible service. Therefore, REINER Kartengeräte GmbH & Co. KG collects and uses personal information in the manner described below and in accordance with applicable data protection laws.

When you visit our website, we collect your IP address and use cookies and other Internet technologies (hereinafter referred to as “automated tools” and “embedded web links”) to gather general information about our website visitors and their interests. Below, we explain which technologies are used and what types of information are collected through them.

In addition, we collect and process data that you voluntarily provide to us, for example, when you register for events, subscribe to newsletters, participate in online surveys, join discussion groups or forums, or make purchases.

What data do we collect, and why?

REINER Kartengeräte GmbH & Co. KG would like to use the data it has collected to provide you with consistent, personalized service. REINER Kartengeräte GmbH & Co. KG uses your data exclusively as described in this statement. Any subsequent change to the intended use is subject to your express consent, unless the change is otherwise authorized by applicable law.

We always process your personal data for a specific purpose.

In particular, we may process your personal data for the following purposes:

  • to maintain our relationship with you, for example, through our databases, where we consolidate data about you from our various sources to gain an overview of our collaboration; we also want to use this to improve and personalize our understanding of your preferences and our communication with you;
  • For order processing and the delivery of ordered services and products.
  • to perform tasks necessary for the preparation or fulfillment of contracts;
  • to keep records of business transactions;
  • to provide you with relevant and up-to-date information about our research, as well as our products and services;
  • to improve the quality of our products and services by tailoring our offerings to your specific needs;
  • to answer your inquiries and provide you with efficient support;
  • to manage communication and collaboration with you
  • to track our activities (e.g., measuring collaboration or sales, the number of appointments/meetings, topics discussed, documents presented);
  • to invite you to events that we sponsor or attend (e.g., lectures, conferences);
  • to grant you access to our designated IT systems so that you can use certain services provided by REINER Kartengeräte GmbH & Co. KG;
  • to manage our IT resources, including infrastructure management and business continuity;
  • to protect the company’s economic interests and to ensure compliance and reporting (e.g., adherence to our policies and local legal requirements, taxes and deductions, compliance with internally established gift limits, handling alleged cases of misconduct or fraud, conducting audits, and defending the company in legal disputes);
  • for archiving and logging;
  • Processing Job Inquiries
  • for billing and accounting, as well as
  • other purposes required by law or by regulatory authorities
  • In certain cases, we are legally required to disclose data to a government agency (institution or authority) that has requested it. The legal basis for the processing is Article 6, paragraph Article 1 of the GDPR or Section 24, para. Section 2, No. 1 of the BDSG.
  • In some cases, business partners need our customers’ personal information. This is generally done as part of order fulfillment (e.g., in the case of complaints). This is expressly provided for by law. REINER Kartengeräte GmbH & Co. KG remains responsible for the protection of your data in this case as well—alongside the data processor, if applicable. Each business partner operates in accordance with our instructions, which REINER Kartengeräte GmbH & Co. KG ensures through strict contractual provisions.
  • To comply with legal obligations regarding the collection, documentation, and reporting of information to the relevant authorities.

Data Collection When You Visit Our Website

When you use our website for informational purposes only—that is, if you do not register or otherwise provide us with information—we collect only the data that your browser transmits to our server (so-called “server log files”). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you: The website you visited

  • Date and time of access&
  • Amount of data transmitted in bytes
  • Source/link from which you accessed the page
  • Browser used
  • Operating system used
  • Used IP address (if applicable: in anonymized form)

Processing is carried out in accordance with Art. 6, para. 1(a). f GDPR, based on our legitimate interest in improving the stability and functionality of our website. The data will not be disclosed or used for any other purpose. However, we reserve the right to review the server log files retroactively if there are specific indications of unlawful use.

Cookie Tool: Borlabs Cookie

To obtain valid user consent for cookies and cookie-based applications that require consent, this website uses a cookie notice plugin for WordPress—“Borlabs Cookies”—powered by Borlabs (Benjamin A. Bornschein, Rübenkamp 32, DE-22305 Hamburg, (hereinafter “Borlabs Cookie”).

By integrating this cookie notice plugin (JavaScript), users are shown a banner when they visit the page, in which they can grant consent for specific cookies and/or cookie-based applications by checking the appropriate boxes. Borlabs blocks the setting of all cookies requiring consent until the respective user grants the appropriate consent by checking the relevant boxes. This ensures that such cookies are set on the user’s device only if consent has been given. To enable the Borlabs cookie to uniquely associate page views with individual users and to individually record, log, and store the consent settings selected by the user for the duration of a session, certain user information, such as:

  • Cookie Duration
  • Cookie version
  • Source / Reference
  • IP address used in anonymized form
  • Consent Log

collected and stored.

This data processing is carried out in accordance with Art. 6, para. 1(a). f GDPR, based on our legitimate interest in ensuring that our cookie consent management is legally compliant, user-specific, and user-friendly, and thus in ensuring that our website is designed in compliance with the law. Another legal basis for the data processing described above is Art. 6, para. 1(a). c GDPR. As the data controller, we are legally required to make the use of non-technically necessary cookies contingent upon the user’s consent.

For more information on how Borlabs uses data through cookies, please see the Borlabs Cookie Privacy Policy at:

https://de.borlabs.io/datenschutz/

Cookies

To enhance your experience on our website and enable the use of certain features, we use cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted at the end of the browser session—that is, when you close your browser (so-called session cookies). Other cookies remain on your device and allow us or our partner companies (third-party cookies) to recognize your browser the next time you visit (persistent cookies). If cookies are set, they collect and process certain user information—such as browser and location data, as well as IP addresses—to the extent applicable to each individual user. Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie.

In some cases, cookies are used to simplify the ordering process by saving settings (e.g., remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is processed through individual cookies we use, such processing is carried out in accordance with Art. 6, para. 1(a). b) GDPR, either for the performance of the contract or pursuant to Art. 6( 1(a). pursuant to Article 6(1)(f) of the GDPR to safeguard our legitimate interests in ensuring the best possible functionality of the website and a user-friendly and effective experience for visitors.

We may work with advertising partners who help us make our website more interesting for you. For this purpose, when you visit our website, cookies from partner companies are also stored on your hard drive (third-party cookies). When we work with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in each case in the paragraphs below.

Please note that you can configure your browser to notify you when cookies are set, allowing you to decide on a case-by-case basis whether to accept them, or to block cookies in specific cases or in general. Each browser manages cookie settings differently. This is described in the Help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers at the following links:

Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies

Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647

Safari: https://support.apple.com/kb/ph21411?locale=de_DE

Opera: http://help.opera.com/Windows/10.20/de/cookies.html

Please note that if you do not accept cookies, the functionality of our website may be limited.

Online Store Privacy Policy

Data Processing When Opening a Customer Account and for Contract Fulfilment

Pursuant to Article 6, paragraph 1(a). Under the GDPR, personal data will continue to be collected and processed if you provide it to us for the purpose of fulfilling a contract or when opening a customer account. The specific data collected is indicated on the respective input forms. You may delete your customer account at any time by sending a message to the address of the data controller listed above. We store and use the data you provide for the purpose of contract fulfillment. After the contract has been fully fulfilled or your customer account has been deleted, your data will be blocked in accordance with tax and commercial law retention periods and deleted upon the expiration of these periods, unless you have expressly consented to further use of your data or we have reserved the right to further use your data as permitted by law, about which we will inform you accordingly below.

Data Processing for Order Fulfillment

To process your order, we work with the following service providers, who assist us, in whole or in part, in fulfilling the contracts we have entered into. Certain personal data is transferred to these service providers in accordance with the following information. The personal data we collect is shared with the shipping company responsible for delivery as part of the contract fulfillment process, to the extent necessary for the delivery of the goods. We share your payment information with the designated financial institution as part of the payment processing, to the extent necessary for processing the payment. If payment service providers are used, we will explicitly inform you of this below. The legal basis for the transfer of data in this case is Art. 6( 1(a). Article 6 of the GDPR.

Disclosure of Personal Data to Shipping Service Providers

  • DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg
  • DHL Paket GmbH, Sträßchenweg 10, 53113 Bonn

If the goods are delivered by a shipping provider, we will provide your email address and/or phone number prior to delivery of the goods in accordance with Art. 6, para. 1(a). a GDPR for the purpose of coordinating a delivery date or notifying DPD of the delivery. This information is disclosed only to the extent necessary for the delivery of the goods.

Debt collection service provider

We reserve the right to disclose your data to the debt collection service provider EOS KSI Forderungsmanagement GmbH if our payment claim has not been settled despite a prior reminder. In this case, the claim will be collected directly by the debt collection service provider. The transfer of your data serves the purpose of fulfilling the contract in accordance with Art. 6(1) 1 p. 1, subparagraph b) of the GDPR, as well as to safeguard our legitimate interests—which prevail following a balancing of interests—in effectively asserting or enforcing our claim for payment pursuant to Art. 6( 1 p. 1, subparagraph Article f of the GDPR.

Use of the Blacklist for Credit Checks

We use the blacklist to verify orders in our online store. The blacklist is a database that contains information about fraudulent or otherwise abusive use of payment methods and personal data. When you place an order in our online store, your personal data and the payment information you provide are automatically compared with the data in the blacklist to detect potential fraud attempts.

This data is processed on the basis of Article 6, paragraph 1(a). Article 6(1)(f) of the GDPR to protect our legitimate interests in preventing fraud and abuse. Your data will only be transmitted to the blacklist to the extent necessary to verify your order. In the event of a positive match with the blacklist, we reserve the right to accept your order only upon advance payment or to reject it entirely. Personal data will not be disclosed to third parties, and your data will be processed exclusively within the EU. Your personal data will be automatically deleted as soon as it is no longer needed for the purposes stated above.

Use of Rating and Certification Seal Graphics

ShopVote Charts

We have embedded ShopVote graphics on this website to display our ShopVote seal and any reviews that may have been collected and/or aggregated. This serves to safeguard our legitimate interests—which, following a balancing of interests, prevail—in the optimal marketing of our offerings in accordance with Art. 6(1) 1 p. 1, subparagraph Article f of the GDPR. The ShopVote graphics and the services advertised through them are provided by Blickreif GmbH, Alter Messeplatz 2, 80339 Munich. When you access the ShopVote graphics, the web server automatically saves a so-called server log file that contains, for example, your IP address, the date and time of the request, the amount of data transferred, and the source of the request (access data), and documents the request. This access data is not analyzed and is automatically overwritten no later than seven days after the end of your visit to the site. No other personal data is collected or stored by the ShopVote graphics.

Privacy Policy: Support with Freshworks

In order to provide the support services you have requested and to fulfill our contractual obligations to you and/or our legal obligations, we use the software and services of Freshworks Inc., a Delaware corporation with its principal place of business at 2950 S. Delaware Street, Suite 201, San Mateo, CA 94403.

By using our support services, you consent to the processing of personal data in connection therewith. The personal data processed in connection with your support request is specified in the form used to submit the request.

The legal basis for the collection, storage, processing, and use of the data is Article 6, paragraph 1 p. 1, subparagraph a, b, and f of the GDPR.

The data you provide for support purposes is stored on Freshworks’ servers in the EU and will be deleted once your request has been fully processed. This is the case when the circumstances indicate that the matter in question has been conclusively resolved, provided that there are no statutory retention requirements to the contrary.

Regardless of your support request, as a support customer, you can register to participate in the forum. Registration uses the so-called double opt-in process, which means your registration is not complete until you have confirmed it by clicking the link in the confirmation email sent to you for this purpose. If you do not confirm your registration within 24 hours, your registration will be automatically deleted from our database. For more information, please refer to the “Registration on the Portal or Forum” section of our Privacy Policy.

REINER SCT drafts contractual agreements (Data Processing Agreements) with subcontractors in such a way that they comply with the provisions of the GDPR: The subcontractor is obligated to protect our customers’ data and not to disclose it to third parties.

More information about Freshworks Inc.’s use of data. can be found in the Privacy Policy at:

Update to the Cloud Business Suite | Privacy Policy, Freshworks Inc.

Contact Us

When you contact us (e.g., via the contact form or email), we collect personal data. The data collected when using a contact form is specified in the respective contact form. This data is stored and used solely for the purpose of responding to your inquiry, contacting you, and handling the related technical administration. The legal basis for processing the data is our legitimate interest in responding to your inquiry pursuant to Art. 6, para. 1(a). Article f of the GDPR. If the purpose of contacting you is to enter into a contract, the additional legal basis for the processing is Article 6, paragraph 1(a). Article 6 of the GDPR. Your data will be deleted once your request has been fully processed; this occurs when the circumstances indicate that the matter in question has been fully resolved and provided that there are no legal retention requirements to the contrary.

Registration on the portal or forum

You can register on our website by providing personal data. The personal data processed for registration is specified in the registration form. We use the so-called double opt-in procedure for registration, which means your registration is not complete until you have confirmed it by clicking the link in a confirmation email sent to you for this purpose. If you do not confirm your registration within 24 hours, your registration will be automatically deleted from our database. Providing the aforementioned data is mandatory; you may voluntarily provide any additional information by using our portal.

When you use our portal, we store the data necessary to fulfill the contract—including, if applicable, payment method information—until you permanently delete your account. In addition, we store the voluntary data you provide for the duration of your use of the portal, unless you delete it beforehand. You can manage and change all your information in the secure customer area. The legal basis is Art. 6, para. 1(a). Article f of the GDPR.

In addition, we store all content you publish (such as public posts, wall posts, guestbook entries, etc.) in order to operate the website. Providing the website with all user-generated content is our legitimate interest; the legal basis for this is Art. 6( 1(a). f. GDPR. If you delete your account, your public posts—especially those in the forum—will remain visible to all readers, but your account will no longer be accessible. In this case, all other data will be deleted.

Privacy Policy: Use of TeamViewer

For remote support, we use the software and services provided by TeamViewer GmbH, Bahnhofplatz 2, 73037 Göppingen.

To this end, we offer you the option to download TeamViewer software suitable for this purpose from our website.

Using this software, we can connect to your PC or server to provide the support you’ve requested. The connection is routed through TeamViewer GmbH’s servers. By using remote support via TeamViewer, you consent to the processing of personal data that may be associated with this service. TeamViewer is used to fulfill the contract between you and us and in the mutual interest of ensuring that we can provide support services efficiently, promptly, and cost-effectively. The legal basis for the use of the plug-in is Art. 6, para. 1 p. 1, subparagraph a, b, and f of the GDPR.

When you visit the subpage on our website where we offer the TeamViewer software for download, TeamViewer receives the information that you have accessed that subpage on our website. We are not aware of whether TeamViewer uses this information, or, if so, for what purposes.

The use of TeamViewer is governed by the TeamViewer Privacy Policy. For more information on this, please contact TeamViewer GmbH.

Privacy Policy: https://www.teamviewer.com/de/privacy-policy/

Safety Instructions: https://www.teamviewer.com/de/security/

Use of Your Data for Direct Marketing

Mautic Tracking Pixel

We use the Mautic marketing tool. It is provided by Acquia Inc., 53 State St, Boston, Massachusetts 02109, USA (hereinafter “Mautic”).

Mautic is a tool for optimizing and automating our marketing activities. With Mautic, we can, among other things, create landing pages and forms, plan, execute, and evaluate marketing campaigns, and manage our customer data.

In addition, we can analyze the user behavior of our website visitors. Based on this information, additional marketing campaigns can be launched. For example, this allows us to track which customers have downloaded content from us and, as a result, are eligible for certain additional marketing initiatives.

Mautic uses technologies that enable cross-page user recognition for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). Website visitors are assigned a unique ID that allows them to be recognized when they visit the website again. In addition, Mautic is used to track the IP address, the user’s language, visited URLs, and the time of access are also collected.

To the extent that consent has been obtained, the use of the aforementioned service is based exclusively on Article 6, paragraph 1(a). a GDPR and §25 TTDSG. Consent may be revoked at any time. Unless consent has been obtained, use of this service is based on Art. 6, para. 1(a). Article 6(f) of the GDPR; the website operator has a legitimate interest in optimizing its marketing campaigns.

Sign Up for Our Email Newsletter

If you sign up for our email newsletter, we will send you regular updates about our offers. The only information required to subscribe to the newsletter is your email address. Providing any additional information is optional and will be used to address you personally. We use the so-called double opt-in process to send out the newsletter. This means that we will not send you an email newsletter until you have expressly confirmed that you consent to receiving newsletters. We will then send you a confirmation email asking you to click on the link provided to confirm that you would like to receive our newsletter in the future.

By clicking the confirmation link, you give us your consent to use your personal data in accordance with Art. 6, para. 1(a). a GDPR. When you sign up for the newsletter, we store the IP address as well as the date and time of your registration, so that we can trace any potential misuse of your email address at a later date. The data we collect when you subscribe to the newsletter will be used exclusively for the purpose of sending you promotional communications via the newsletter. You can unsubscribe from the newsletter at any time by clicking the link provided in the newsletter or by sending a message to the contact person listed at the beginning of this notice. Once you have unsubscribed, your email address will be immediately removed from our newsletter mailing list, unless you have expressly consented to the continued use of your data or we reserve the right to use your data for other purposes that are permitted by law and about which we inform you in this statement.

Our email newsletters are sent via the technical service provider Inxmail GmbH, Wentzingerstr. 17, D-79106 Freiburg, to whom we will forward the data you provided when you subscribed to the newsletter. This disclosure is made in accordance with Art. 6, para. Article 1 lit. f of the GDPR and serves our legitimate interest in using a newsletter system that is effective for advertising, secure, and user-friendly. The data you provide to subscribe to the newsletter (e.g., email address) is stored on Inxmail’s servers in the EU. Inxmail uses this information to send out and analyze the statistics for the newsletters on our behalf. For analysis purposes, the emails we send contain so-called web beacons or tracking pixels, which are single-pixel image files stored on our website. This makes it possible to determine whether a newsletter message was opened and, if so, which links were clicked. In addition, technical information is collected (such as B. Time of access. IP address, browser type, and operating system). The data is collected exclusively in pseudonymized form and is not linked to your other personal data; direct identification of individuals is ruled out. This data is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better tailor future newsletters to the recipients’ interests. If you wish to object to the analysis of your data for statistical purposes, you must unsubscribe from the newsletter.

REINER SCT drafts contractual agreements (Data Processing Agreements) with subcontractors in such a way that they comply with the provisions of the GDPR: The subcontractor is obligated to protect our customers’ data and not to disclose it to third parties.

You can view Inxmail’s privacy policy here:

https://www.inxmail.de/datenschutz

Sending the email newsletter to existing customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to periodically send you offers via email for goods or services from our product range that are similar to those you have already purchased. To do this, we must, in accordance with § 7, para. 3 UWG: We do not need to obtain separate consent from you. In this regard, data processing is based solely on our legitimate interest in personalized direct marketing pursuant to Art. 6, para. 1(a). Article f of the GDPR. If you initially objected to the use of your email address for this purpose, we will not send you any emails. You have the right to object at any time to the use of your email address for the aforementioned promotional purposes, effective for the future, by notifying the data controller named at the beginning of this notice. You will only be charged transmission fees based on the standard rates. Once we receive your objection, we will immediately stop using your email address for promotional purposes.

Use of Social Media: Videos

Use of YouTube Videos

This website uses the YouTube embedding feature to display and play videos from the provider “YouTube,” which is owned by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).

This feature uses the enhanced privacy mode, which, according to the provider, does not begin storing user information until the video(s) are played. When embedded YouTube videos are played, the provider “YouTube” uses cookies to collect information about user behavior.

According to information from “YouTube,” these are used, among other things, to collect video statistics, improve the user experience, and prevent abusive behavior. If you’re signed in to Google, your data will be directly associated with your account when you click on a video. If you do not want this to be linked to your YouTube profile, you must log out before clicking the button. Google stores your data (even for users who are not logged in) as usage profiles and analyzes them. Such an analysis is carried out, in particular, in accordance with Art. 6, para. 1(a). f GDPR, based on Google’s legitimate interests in displaying personalized ads, conducting market research, and/or tailoring its website to user needs. You have the right to object to the creation of these user profiles; to exercise this right, you must contact YouTube.

All of the aforementioned processing activities, in particular the setting of cookies to read information from the device you are using, will only take place if you provide us with your explicit consent in accordance with Art. 6, para. 1(a). under the GDPR. You may revoke the consent you have provided at any time, effective for the future, by disabling this service using the “Cookie Consent Tool” provided on the website.

When using YouTube, personal data may also be transmitted to the servers of Google LLC. in the U.S. Regardless of whether the embedded videos are played, a connection to the Google network is established every time this website is accessed, which may trigger further data processing operations beyond our control.

For the transfer of data from the EU to the U.S., the provider has joined the EU-U.S. Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision by the European Commission.

Online Marketing

Privacy Policy: Use of Visable OptOut

REINER SCT uses products and services provided by Visable GmbH (www.visable.com) in cooperation with that company for analytical and marketing purposes. To this end, data is collected, processed, and stored using web beacon technology to create usage profiles that are at least pseudonymized and, where possible and appropriate, fully anonymized. The collected data, which may initially still contain personal information, is transmitted to Visable or collected directly by Visable and used there to create the aforementioned usage profiles. Visitors to this website are not personally identified, and no other personal data is combined with the usage profiles. If IP addresses are identified as containing personal information, they will be deleted immediately. You may object to the forms of data processing described here at any time, with effect for the future:

Exclude visitor tracking (Note: This link sets a first-party cookie for opt-out)

Meta Pixel for creating Custom Audiences with advanced data matching

As part of our online services, we use the “Meta Pixel” service provided by the following company: Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (“Meta”)

When a user clicks on an ad we’ve posted on Facebook and/or Instagram, “Meta Pixel” adds a parameter to the URL of our linked page. After the redirect, this URL parameter is then stored in the user’s browser via a cookie set by our linked page itself.

This enables Meta, on the one hand, to identify visitors to our website as a target audience for displaying advertisements (so-called “ads”). Accordingly, we use the service to display the Facebook and/or Instagram ads we place only to users who have shown an interest in our online offerings or who exhibit certain characteristics (e.g., interests in specific topics or products, determined based on the websites they have visited), which we transmit to Meta (so-called “Custom Audiences”).

On the other hand, the “Meta Pixel” allows us to track whether users were redirected to our website after clicking on an ad and what actions they took there (so-called “conversion tracking”).

The data we collect is anonymous to us, so it does not allow us to identify individual users. However, the data is stored and processed by Meta, which means it can be linked to the respective user profile and Meta can use the data for its own advertising purposes.

All of the processing operations described above—in particular, the setting of cookies to retrieve information from the device you are using—will only be carried out if you have given us your consent in accordance with Art. 6, para. 1(a). a) You have given your explicit consent under the GDPR. You may revoke your consent at any time, effective for the future, by disabling this service in the “Cookie Consent Tool” provided on the website.

We have entered into a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits its unauthorized disclosure to third parties.

The information generated by Meta is generally transmitted to and stored on a Meta server; in this context, it may also be transmitted to servers operated by Meta Platforms Inc. in the U.S.

For data transfers to the United States, the provider has joined the EU-U.S. Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision by the European Commission.

Using Google Ads Conversion Tracking

This website uses the online advertising program “Google Ads” and, as part of Google Ads, conversion tracking provided by Google Ireland Limited, Gordon House, 4 Barrowo St, Dublin, D04 E5W5, Ireland (“Google”). We use Google Ads to draw attention to our attractive offers on external websites through advertisements (known as Google Ads). By analyzing the data from the advertising campaigns, we can determine how successful each individual advertising measure is. Our goal is to show you advertisements that are relevant to you, make our website more interesting for you, and ensure that advertising costs are calculated fairly.

The conversion tracking cookie is set when a user clicks on a Google Ads ad. Cookies are small text files that are stored on your computer. These cookies generally expire after 30 days and are not used to identify individuals. If the user visits certain pages on this website and the cookie has not yet expired, Google and we can tell that the user clicked on the ad and was redirected to that page. Every Google Ads customer receives a different cookie. Cookies cannot, therefore, be tracked through Ads customers’ websites. The information collected using the conversion cookie is used to generate conversion statistics for Ads customers who have opted in to conversion tracking. Customers can see the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, you will not receive any information that could be used to personally identify users. If you do not wish to participate in tracking, you can block this functionality by disabling the Google Conversion Tracking cookie in your web browser under User Settings. They will then not be included in the conversion tracking statistics.

We use Google Ads based on our legitimate interest in targeted advertising in accordance with Art. 6, para. 1(a). in accordance with the GDPR. When using Google Ads, personal data may also be transmitted to the servers of Google LLC. in the U.S.

For data transfers to the United States, the provider has joined the EU-U.S. Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision by the European Commission.

Google’s Privacy Policy can be viewed here: https://www.google.de/policies/privacy/

Use of Google Ads Remarketing

Our website uses Google Ads Remarketing features to promote this website in Google search results and on third-party websites.

The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). To this end, Google places a cookie in your device’s browser that automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit.

Processing is based on our legitimate interest in the optimal marketing of our website in accordance with Art. 6, para. 1(a). Article f of the GDPR. Any additional data processing will only take place if you have given Google your consent to link your web and app browsing history to your Google Account and to use information from your Google Account to personalize the ads you see on the web.

In this case, if you are signed in to Google while visiting our website, Google will use your data in conjunction with Google Analytics data to create and define audience lists for cross-device remarketing. To do this, Google temporarily links your personal data with Google Analytics data to create target groups. When using Google Ads Remarketing, personal data may also be transmitted to Google LLC’s servers. in the U.S.

For details on the processing triggered by Google Ads Remarketing and on how Google handles data from websites, click here:

https://policies.google.com/technologies/partner-sites

You can permanently opt out of Google Ads Remarketing cookies by downloading and installing the Google browser plug-in available at the following link:

https://myadcenter.google.com/home?sasb=true&ref=ad-settings

To the extent required by law, we have obtained your consent to the processing of your data described above in accordance with Art. 6, para. 1(a). a Obtained in accordance with the GDPR. You may revoke your consent at any time, effective for the future. To exercise your right to withdraw consent, disable this service using the “Cookie Consent Tool” provided on the website, or alternatively, follow the procedure described above to submit an objection.

For data transfers to the United States, the provider has joined the EU-U.S. Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision by the European Commission.

Google’s Privacy Policy can be viewed here: https://www.google.de/policies/privacy/

Using UTM Parameters

To better measure the success of and optimize our online marketing efforts, we use what are known as UTM parameters in URLs. These are text components appended to web addresses to track which medium, campaign, or link users used to reach our website. The UTM parameters themselves do not contain any personal data; however, when used in combination with web analytics tools (e.g., Google Analytics), they are used to statistically analyze user behavior on our website.

Processing is carried out on the basis of Art. 6, para. 1(a). Article 6(f) of the GDPR, as we have a legitimate interest in analyzing the use of our website and improving our offerings. You can object to the use of tracking technologies based on UTM parameters at any time via our cookie settings.

Web analytics services

Google Tag Manager

This website uses “Google Tag Manager,” a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as “Google”). Google Tag Manager provides a technical foundation for bundling various web applications—including tracking and analytics services—and for configuring, controlling, and conditioning them through a unified user interface.

Google Tag Manager itself does not store or read any information on users’ devices. Furthermore, the service does not conduct its own data analyses. However, when you visit a page, Google Tag Manager records your IP address is transmitted to Google and may be stored there. Data may also be transmitted to servers operated by Google LLC. In the U.S., this is possible. This processing will only take place if you provide us with your consent in accordance with Art. 6, para. 1(a). a) You have given your explicit consent under the GDPR. Without this consent, Google Tag Manager will not be used during your visit to the site.

You may revoke your consent at any time, effective for the future. To exercise your right to withdraw consent, please disable this service using the “Cookie Consent Tool” provided on the website. We have entered into a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits its unauthorized disclosure to third parties.

For data transfers to the United States, the provider has joined the EU-U.S. Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision by the European Commission.

Google Analytics 4 (with cookies, with User ID, with Google Signals)

This website uses Google Analytics 4, a service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), which is used to analyze website usage.

When using Google Analytics 4, so-called “cookies” are used by default. Cookies are text files that are stored on your device and enable the analysis of your use of a website. The information collected by cookies about your use of the website (including the IP address transmitted by your device, truncated to the last few digits IP address—see below for more details—is generally transmitted to a Google server, where it is stored and processed. This may also involve the transfer of information to the servers of Google LLC, a company based in the United States, where the information may be further processed.

When using Google Analytics 4, the IP address transmitted by your device when you use the website is always collected and processed in an anonymized manner by default and automatically, so that the information collected cannot be directly linked to any specific individual. This automatic anonymization is achieved by altering the IP address is truncated by Google within member states of the European Union (EU) or other signatory states to the Agreement on the European Economic Area (EEA) by removing the last few digits.

On our behalf, Google uses this and other information to analyze your use of the website, to compile reports on your website activity and usage patterns, and to provide us with other services related to your use of the website and the Internet. In this process, the truncated IP address is not combined with other data from Google. The data collected through the use of Google Analytics 4 is retained for 2 months and then deleted.

Google Analytics 4 also allows you to generate statistics that provide insights into age and interest-based advertising through a special feature called “demographic characteristics,” using third-party information. This makes it possible to identify and distinguish between different user groups on the website for the purpose of tailoring marketing efforts to specific target audiences. However, data collected regarding “demographic characteristics” cannot be linked to any specific individual and therefore cannot be linked to you personally. This data, collected via the “demographic characteristics” feature, is retained for two months and then deleted.

All processing described above—in particular, the setting of Google Analytics cookies for storing and retrieving information on the device you use to access the website—takes place only if you have given us your consent in accordance with Art. 6(1) 1(a). a) You have given your explicit consent under the GDPR. Without your consent, Google Analytics 4 will not be used while you are using the website. You may revoke your consent at any time, effective for the future. To exercise your right to withdraw consent, please disable this service using the “Cookie Consent Tool” provided on the website. In connection with this website, the “UserIDs” feature is also used as an extension of Google Analytics 4. By assigning individual user IDs, we can have Google generate cross-device reports (known as “cross-device tracking”). This means that, if you give your consent to the use of Google Analytics 4 in accordance with Art. 6, para. 1(a). a) under the GDPR, can also be analyzed across devices if you have created a personal account by registering on this website and

In connection with this website, the Google Signals service is also used as an extension of Google Analytics 4. With Google Signals, we can have Google generate cross-device reports (known as “cross-device tracking”). If you have enabled “personalized ads” in your Google Account settings and linked your internet-enabled devices to your Google Account, Google may track your usage behavior upon your consent to the use of Google Analytics 4 in accordance with Art. 6( 1(a). a Analyze GDPR compliance across devices and create database models based on this analysis. This takes into account the sign-ins and device types of all website users who were signed in to a Google Account and completed a conversion. Among other things, the data shows on which device you first clicked an ad and on which device the corresponding conversion took place. We do not receive any personal data from Google in this context, but only statistics generated based on Google Signals. You can disable the “personalized ads” feature in your Google Account settings to turn off cross-device analysis related to Google Signals. To do this, follow the instructions on this page:

https://support.google.com/ads/answer/2662922?hl=de

For more information about Google Signals, please visit the following link:

https://support.google.com/analytics/answer/7532985?hl=de

We have entered into a so-called data processing agreement with Google regarding our use of Google Analytics 4, under which Google is obligated to protect the data of our website users and not to disclose it to third parties.

For data transfers to the United States, the provider has joined the EU-U.S. Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision by the European Commission.

Google’s Privacy Policy can be viewed here: https://www.google.de/policies/privacy/

For details on the data processing triggered by Google Analytics 4 and Google’s handling of website data, please see here:

https://policies.google.com/technologies/partner-sites

Microsoft Clarity

This website uses the web analytics service provided by the following company: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.

Using cookies and/or similar technologies (tracking pixels, web beacons, algorithms for reading device and browser information), the service collects and stores pseudonymized visitor data, including information about the device used—such as the IP address and browser information—in order to evaluate it for statistical analyses of usage behavior on our website and to create pseudonymized usage profiles. Among other things, this enables the analysis of navigation patterns (so-called heat maps), which show the duration of page visits as well as interactions with page content (e.g., text entries, scrolling,

(clicks and mouse-overs). Pseudonymization fundamentally precludes direct identification of individuals. There is no merging of this data with other personally identifiable information collected about you through other means.

All processing operations described above—in particular, the retrieval or storage of information on the device you are using—will be carried out only if you have given us your consent in accordance with Art. 6, para. 1(a). a) You have given your explicit consent under the GDPR. You may revoke your consent at any time, effective for the future, by disabling this service in the “Cookie Consent Tool” provided on the website.

We have entered into a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits its unauthorized disclosure to third parties.

For data transfers to the United States, the provider has joined the EU-U.S. Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision by the European Commission.

Privacy Policy for the Use of Facebook Plugins (Like Button)

Our website incorporates plugins from the social network Facebook, located at 1601 South California Avenue, Palo Alto, CA 94304, USA. You can recognize the Facebook plugins by the Facebook logo or the “Like” button on our site. You can find an overview of the Facebook plugins here:

http://developers.facebook.com/docs/plugins/

When you visit our website, the plugin establishes a direct connection between your browser and the Facebook server. This provides Facebook with the information that you have used your IP address . If you click the Facebook “Like” button while logged into your Facebook account, you can share content from our pages on your Facebook profile. This allows Facebook to associate your visit to our pages with your user account. Please note that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how Facebook uses it. For more information on this, please see Facebook’s Privacy Policy at:

http://de-de.facebook.com/policy.php

If you do not want Facebook to be able to associate your visit to our pages with your Facebook account, please log out of your Facebook account.

Privacy Policy for the Use of Google AdSense

This website uses Google AdSense, a service provided by Google Inc. for displaying advertisements. (“Google”). Google AdSense uses so-called “cookies,” which are text files stored on your computer that enable the analysis of website usage. Google AdSense also uses what are known as web beacons (invisible images). These web beacons allow us to analyze information such as visitor traffic on these pages.

The information generated by cookies and web beacons regarding the use of this website (including your IP address) and the delivery of ad formats is transmitted to a Google server in the United States and stored there. This information may be shared by Google with its business partners. Google will record your IP address with any other data you have stored.

You can prevent cookies from being installed by adjusting your browser settings accordingly; however, please note that in this case, you may not be able to use all features of this website to their full extent. By using this website, you consent to the processing of data collected about you by Google in the manner and for the purposes described above.

For data transfers to the United States, the provider has adhered to the EU-U.S. Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision by the European Commission.

Google’s Privacy Policy can be viewed here: https://www.google.de/policies/privacy/

Privacy Policy for the Use of Instagram

Our website features an icon with the Instagram logo. This icon simply serves as a static link to our company’s profile on the Instagram platform. When a user clicks on the icon, they leave our website and are redirected directly to our Instagram profile. No personal data is collected or processed on our website during this process. Data processing by the platform operator only takes place when the Instagram website is accessed:

Data Controller for Instagram (within the EU/EEA):

Meta Platforms Ireland Limited
4 Grand Canal Square
Grand Canal Harbour
Dublin 2, Ireland

When you visit the Instagram page, Meta Platforms may process data such as the user’s IP address, device information, or user behavior, and may transfer this data to third countries (in particular the United States). We have no control over this data processing.

For more information on this, please see Instagram’s privacy policy:

https://privacycenter.instagram.com/policy

Privacy Policy for the Use of the LinkedIn Insight Tag

This website uses retargeting technology provided by the following company: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland.

This allows us to target visitors to our website with personalized, interest-based advertising who have already shown an interest in our store and our products. The display of these advertisements is based on a cookie-based analysis of past and current usage behavior; however, no personal data is stored. When retargeting technology is used, a cookie is stored on your computer or mobile device to collect pseudonymized data about your interests and thus tailor the advertising to the stored information. These cookies are small text files that are stored on your computer or mobile device. This allows us to display advertisements that are highly likely to match your product and information interests.

All of the processing operations described above—in particular, the setting of cookies to retrieve information from the device you are using—will only be carried out if you have given us your consent in accordance with Art. 6, para. 1(a). a) You have given your explicit consent under the GDPR. Without your consent, retargeting technology will not be used during your visit to the site.

You may revoke your consent at any time, effective for the future. To exercise your right to withdraw consent, please disable this service using the “Cookie Consent Tool” provided on the website.

Privacy Policy Regarding the Use of Matomo (formerly Piwik)

This website uses the web analytics software Matomo (www.matomo.org), a service provided by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand, (“Matomo”) to collect and store data based on our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes in accordance with Article 6(1)(f) of the GDPR. Pseudonymized usage profiles may be created and evaluated from this data for the same purpose.

The information generated by the cookie in the pseudonymous user profile is not used to personally identify visitors to this website and is not combined with personal data about the person behind the pseudonym. If you do not consent to the storage and analysis of this data from your visit, you can object to its storage and use at any time with a single click. In this case, a so-called opt-out cookie will be stored in your browser, with the result that Matomo will not collect any session data.

Please note that completely deleting your cookies will also delete the opt-out cookie, which you may need to reactivate. To the extent required by law, we have obtained your consent to the processing of your data described above in accordance with Art. 6, para. 1(a). a Obtained in accordance with the GDPR. You may revoke your consent at any time, effective for the future. To exercise your right of withdrawal, please follow the procedure for filing an objection described above.

The Matomo program is an open-source project.

For information on data protection from the third-party provider, please visit:

https://matomo.org/

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Weitere Informationen

Using a Live Chat System

Freshworks Privacy Policy

You can use a chat feature on some of our web pages. For this service, the service provider Freshworks Inc., a Delaware corporation with its headquarters at 2950 S. Delaware Street, Suite 201, San Mateo, CA 94403, processes your input on our behalf.

When you ask a question in the chat, the virtual chat assistant will attempt to answer your questions using a semi-automated process. The system responds with keyword-based answers, provides a link to the relevant website, recommends contacting us through another channel, or forwards your inquiry to a live chat representative. Personal information is neither required nor desired in the chat. If the virtual chat assistant or the live chat team is unable to answer your question, you can leave us your email address and name so that a REINER SCT expert can answer your question at a later time. Your email address will be used only to respond to your question and will be deleted afterward.

Cookies are set to identify related chats. These cookies are strictly technical in nature and are deleted after 25 hours at the latest. You can only use our chat if you accept these cookies.

All questions you ask in the chat are stored for up to 7 days to train the system and enable it to respond more effectively to chat inquiries in the future. After that, they will be permanently deleted. No personal data is stored in this process. Usage data such as chat duration, timestamps of messages, number of conversations, and users’ approximate locations are stored solely for statistical purposes.

This data processing is carried out in accordance with Art. 6, para. 1(a). f GDPR, based on our legitimate interest in ensuring that our cookie consent management is legally compliant, user-specific, and user-friendly, and thus in ensuring that our website is designed in compliance with the law. Another legal basis for the data processing described above is Art. 6, para. 1(a). c GDPR.

For more information about Freshworks Inc.’s use of data, please see the Privacy Policy at:

Freshworks Inc. Privacy Policy

Privacy Policy for branchly.io

We use the branchly chat feature (branchly GmbH, Auerfeldstraße 18, 81541 Munich, www.branchly.io) on our website, which allows you to receive AI-generated answers to your questions via text input, as well as source references and additional contact options. No personal data is required or requested to use the chat feature. For technical reasons, your browser establishes a connection to branchly’s servers. In addition, branchly receives your anonymized search queries. The data is used by branchly exclusively to provide the service and is automatically deleted afterward. The legal basis for data processing is your and our legitimate interest in providing a convenient and efficient search function in accordance with Art. 6(1) 1(a). Article f of the GDPR. We have entered into a data processing agreement with branchly in accordance with Article 28 of the GDPR.

Tools and Miscellaneous

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Privacy Notice for the Use of Microsoft 365 Cloud Products

We would like to inform you below about the processing of personal data in connection with the use of Microsoft 365 cloud products.

Purpose of Processing

Reiner Kartengeräte GmbH & Co. KG uses the Microsoft 365 suite of applications as a work tool. Microsoft 365 consists of various applications (e.g., MS Teams, MS Office, SharePoint, OneDrive), all of which are hosted in the cloud.

We also use the Microsoft 365 Cloud Tool to communicate with you and to conduct conference calls, online meetings, video conferences, and surveys, as well as to gather feedback from our clients, partners, service providers, suppliers, customers, and participants.

Information About Microsoft 365 Software

We use the Microsoft 365 software provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA (hereinafter “Microsoft”). This software is operated as a cloud application. In some cases, a user account must be created to use individual components. If this user account was not created by us and provided to you, Microsoft is the data controller or the entity that provided you with the login credentials.

In addition, Microsoft reserves the right to process user data for its own business purposes. In this context, Microsoft is the data controller. We have only limited ability to influence Microsoft’s use of your usage data. We take all possible measures to minimize the transfer of your usage data to Microsoft as much as possible, but we cannot prevent it entirely. If you have any questions regarding this matter, you can find details and contact information—including information about your rights vis-à-vis Microsoft—at the links below:

General:

https://privacy.microsoft.com/de-de/privacystatement

About Microsoft Teams:

https://docs.microsoft.com/de-de/microsoftteams/teams-privacy

We have entered into data protection agreements with Microsoft to ensure a minimum level of data protection. To this end, we have agreed that Microsoft will, as a general rule, process personal data on servers located in the EU.

For some services, however, data is still transferred to the United States, which the EU considers a third country that does not provide an adequate level of data protection. In order to ensure an adequate level of data protection in this third country—comparable to that within the European Union—so-called standard contractual clauses have also been concluded with Microsoft.

Please note that we have only limited control over Microsoft’s processing of your usage data. To the extent that Microsoft processes personal data in connection with Microsoft’s legitimate business operations, Microsoft is the independent data controller for such use and, as such, is responsible for complying with all applicable laws and obligations of a data controller.

Data processing for the technical delivery of services

Certain information is already processed automatically as soon as you open one of the Microsoft 365 applications:

  • IP address, technical information required to deliver the correct web page
  • Data required for authentication, license usage, logging, and abuse detection
  • Date and time of access, type of access

For the investigation and prosecution of legal violations

If necessary to investigate unlawful or abusive use of the Microsoft 365 cloud services or for legal enforcement purposes, personal data may be disclosed to law enforcement agencies or other authorities, as well as, where applicable, to affected third parties or legal counsel. However, this will only occur if there is evidence of unlawful or abusive conduct. Data may also be disclosed to enforce terms of use or other legal claims. We are also legally obligated to provide information to certain public authorities upon request. These include law enforcement agencies, authorities that prosecute administrative offenses subject to fines, and tax authorities.

The processing of this information serves our legitimate interest in effectively providing and securing the services used, as well as for the purpose of legal enforcement. The legal basis is Art. 6, para. 1(a). Article f of the GDPR.

When using MS Teams

We use Microsoft Teams as a platform for a wide range of communication, including

  • for conducting training sessions/online seminars
  • for virtual one-on-one meetings
  • for group meetings

In some cases, you can participate without logging in; in others, you must log in with your credentials to participate in such meetings.

The following data is collected during the process and can generally be displayed to the other participants:

  • Your username (login credentials for Microsoft 365 applications)
  • At least the display name you entered yourself
  • A dial-in number that you use when dialing into a meeting
  • possibly additional identification details:
    • Information about you that you, as a user, have provided within Microsoft 365, specifically the following master data:
    • Last name, first name, and contact information such as phone number, email address, and fax number, if provided by you or the organization from which you received the login credentials.

    • Additional voluntary information (such as a profile picture you have uploaded)

    • Communication content (text, audio, video)

    • If audio or video content is being recorded, you will be notified separately.

To enable video display and audio playback, data from your device’s microphone and, if applicable, its video camera will be processed for the duration of the meeting. You can turn off the camera or mute the microphone yourself at any time using the video conferencing app.

Additional technical usage data is collected in the process:

  • Data related to so-called multifactor authentication that you have provided yourself in your Microsoft account (e.g., your (private) cell phone number, if applicable)
  • Information about the data/files/documents that were accessed
  • All activities related to usage, such as creating, editing, or deleting a document; setting up a team (and channels within teams); taking notes in the notebook; starting a chat; and replying in a chat

To the extent that the discussions take place within the framework of a contractual relationship between us, the data processing is based on Art. 6, para. 1(a). Article 6 of the GDPR. If there is no contractual relationship, the legal basis is Art. 6, para. 1(a). Article f of the GDPR. Our focus here is on conducting online meetings effectively.

Recipients / Disclosure of Data

Personal data processed in connection with the use of Microsoft 365 cloud products is generally not disclosed to third parties, except in the cases described in the section “Data Processing Outside the European Union,” unless such data is specifically intended for disclosure.

Data Processing Outside the European Union

Your data will also be transferred and processed, at least in part, outside the EU or the EEA—specifically in the United States and other third countries.

The appropriate level of protection is achieved through the conclusion of standard data protection clauses pursuant to Article 46, paragraph 2 lit. c or d of the GDPR. In addition, the provider has joined the EU-U.S. Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision by the European Commission.

Deletion of Data

As a general rule, we delete personal data when there is no longer a need to retain it. Such a need may exist, in particular, if the data is still required to fulfill contractual obligations, comply with retention requirements, or assert or defend legal claims. In the case of statutory retention obligations, deletion is only considered after the respective retention period has expired. If you are registered as a user with Microsoft 365, reports on your usage data (login data and IP addresses, other metadata, data on phone dial-in, etc.) may be stored by the provider for up to 90 days.

If we store your data in backups, these are overwritten regularly and in a manner appropriate to our operations.

Use of Google reCAPTCHA (spam and abuse protection)

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

reCAPTCHA is used to verify whether data entered on this website (e.g., in a contact form) is being entered by a human or by an automated program. This is intended to protect our website from abusive automated scraping and spam.

reCAPTCHA analyzes the behavior of website visitors based on various characteristics. Among other things, it may evaluate the IP address, the length of time spent on the website, or user interactions (e.g., mouse movements). The data collected in this process is transmitted to Google.

reCAPTCHA is used only with the user’s consent, pursuant to Art. 6, para. 1(a). a) the GDPR and Section 25(1) of the TDDDG, provided that the processing involves the storage of cookies or access to information on the user’s device (e.g., device fingerprinting). Consent may be revoked at any time.

For more information about Google reCAPTCHA, please see Google’s Privacy Policy and Terms of Service at:

https://policies.google.com/privacy?hl=de, and

https://policies.google.com/terms?hl=de.

Zapier

We use the services of the following provider to integrate and synchronize data from our forms with connected tools and web applications: Zapier Inc., 548 Market St #62411, San Francisco, California 94104, USA.

In this context, our processing operations are automated and various workflows are established to efficiently manage and execute internal processes within our processing system. If personal data is processed in this context, it is done in accordance with Art. 6, para. 1(a). Article 6(f) of the GDPR, based on our legitimate interest in optimizing our internal organization.

We have entered into a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits its unauthorized disclosure to third parties.

For data transfers to the United States, the provider has adhered to the EU-US[1] Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision by the European Commission.

GoToMeeting

You can register for our webinars on our website. The data collected for webinar registration (first and last name, email address, and payment information, if applicable) will be processed in accordance with Art. 6, para. 1(a). b GDPR, collected and stored exclusively for the purpose of your participation and the conduct of the respective webinar. To host our webinars, we use the “GoToMeeting” service provided by LogMeIn Ireland Limited, Bloodstone Building Block C, 70 Sir John Rogerson’s Quay, Dublin 2, Ireland (“GoToMeeting”), which processes the data collected from you for the purpose of conducting the webinar on our behalf in order to provide the technical infrastructure and manage participant access rights. To this end, we have entered into a data processing agreement with GoToMeeting, in which we require GoToMeeting to protect our customers’ data and not to disclose it to third parties. In some cases, users’ personal data may also be transferred to GoToMeeting servers in the United States. For the transfer of data from the EU to the U.S., GoToMeeting relies on the European Commission’s so-called Standard Data Protection Clauses, which are intended to ensure compliance with European data protection standards in the U.S. To confirm your registration for a webinar, you will receive an invitation link via email. After clicking the invitation link, a connection to the GoToMeeting servers is established.

For the purpose of uniquely identifying webinar access—and thus to verify and ensure individual participant admission—GoToMeeting collects, on our behalf, information about the web pages you visit on our site as well as your IP address in accordance with Art. 6( 1(a). Article 6 of the GDPR. Your data will be processed solely for the purpose of conducting the webinar you have registered for and will generally be deleted afterward, unless specific statutory retention periods require that it be retained longer. Your data will not be used or disclosed for any other purpose.

For more information on how user data is handled, please see GoToMeeting’s Privacy Policy at:

https://www.logmeininc.com/de/trust/privacy

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Google Fonts

On our website, we use fonts from Google Fonts that we have embedded locally on our server. As a result, no connection to Google’s servers is established when you visit our website, and no personal data is transmitted to Google.
We use Google Fonts solely to ensure a consistent and visually appealing presentation of our content.

Privacy Notice for the Application Process

Reiner Kartengeräte GmbH & Co. KG processes applicant data solely for the purpose of and within the scope of the application process, in accordance with legal requirements. Applicant data is processed to fulfill our (pre)contractual obligations as part of the application process within the meaning of Art. 6, para. 1(a). b. GDPR Art. 6( 1(a). f. GDPR, provided that data processing becomes necessary for us, e.g., in the context of legal proceedings (in Germany, § 26 BDSG also applies).

Name and contact information of the data controller and the external data protection officer

Data Controller:

Reiner Kartengeräte GmbH & Co. KG
Baumannstrasse 16-18, 78120 Furtwangen
Email: info@reiner-sct.com
Phone: +49 (0) 7723 5056-0

The Data Protection Officer of Reiner Kartengeräte GmbH & Co. KG can be reached at the address listed above and at:

datenschutz@reiner-sct.com

to reach.

On our website, we post current job openings in a separate section; interested candidates can apply by emailing the contact address provided.

To be included in the application process, applicants must provide us, via email along with their application, with all the personal data necessary for a thorough and informed evaluation and selection. The required information includes general personal details (name, address, and a phone number or email address), the documents accompanying the application—such as a cover letter and resume—as well as evidence of the qualifications necessary for the position. In addition, health-related information may be required, which, in the interest of social protection, must be taken into account under labor and social security law with regard to the applicant.

The specific job posting will specify which components an application must include in each individual case in order to be considered, as well as the format in which these components must be submitted via email.

In addition, applicants may voluntarily provide us with additional information.

By submitting their application to us, applicants consent to the processing of their data for the purposes of the application process in accordance with the manner and scope set forth in this Privacy Policy.

To the extent that, as part of the application process, specific categories of personal data within the meaning of Article 9( 1 GDPR, their processing is additionally carried out in accordance with Art. 9, para. 2 lit. Article 6(b) of the GDPR (e.g., health data, such as severe disability status or ethnic origin). To the extent that, as part of the application process, special categories of personal data within the meaning of Article 9( 1. If personal data is requested from job applicants under the GDPR, such data is also processed in accordance with Article 9, paragraph 2 lit. a) GDPR (e.g., health data, if such data is necessary for the performance of professional duties).

Applicants may submit their applications to us by mail or by email. However, please note that emails are generally not sent in encrypted form, and applicants must ensure encryption themselves. We therefore cannot accept any responsibility for the transmission of the application between the sender and our server. If the applicant has any concerns regarding the security of submitting application materials via email, we recommend sending them by mail.

The data provided by applicants may be further processed by us for the purposes of the employment relationship in the event of a successful application. Otherwise, if an application for a job opening is unsuccessful, the applicants’ data will be deleted. Applicants’ data will also be deleted if an application is withdrawn, which applicants are entitled to do at any time.

The information you provide will be treated confidentially. When you submit a specific job application, only those individuals involved in the hiring process for this position will have access to the information you provide. In particular, these include the employees of the Human Resources department at Reiner Kartengeräte GmbH & Co. KG, the executive management, and the respective division managers.

Subject to a valid revocation by the applicant, your data will be deleted six months after the application process has concluded, so that we can answer any follow-up questions regarding the application and fulfill our obligations to provide evidence under the Equal Treatment Act.
If you have consented to the continued storage of your personal data, we will transfer your data to our applicant pool. There, the data will be deleted after two years.
If you are offered a position as part of the application process, the data will be transferred from the applicant database to our human resources information system and deleted 10 years after the termination of your employment.

Invoices for any travel expense reimbursements are archived in accordance with tax regulations.

If your personal data is processed on the basis of legitimate interests pursuant to Art. 6( 1 p. 1, subparagraph If your personal data is processed pursuant to Article 21 of the GDPR, you have the right to object to the processing of your personal data in accordance with Article 21 of the GDPR.

If you wish to exercise your right to object, simply send an email to:

bewerbung@reiner-sct.com

Rights of the Data Subject

Current data protection law grants you comprehensive data subject rights (rights of access and intervention) vis-à-vis the data controller with regard to the processing of your personal data; we provide information about these rights below:

For more detailed information, please send us an email at: auskunftsersuchen@reiner-sct.com.

  • Right of access pursuant to Article 15 of the GDPR: In particular, you have the right to access your personal data processed by us, the purposes of the processing, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned retention period or the criteria for determining the retention period, the existence of a right to rectification, erasure, restriction of processing, objection to processing, to lodge a complaint with a supervisory authority, the origin of your data if it was not collected by us directly from you, the existence of automated decision-making, including profiling, and, where applicable, meaningful information about the logic involved, the significance for you, and the intended effects of such processing, as well as your right to be informed of the safeguards in place pursuant to Article 46 of the GDPR when your data is transferred to third countries;
  • Right to rectification under Article 16 of the GDPR: You have the right to have inaccurate personal data concerning you rectified without delay and/or to have incomplete personal data stored by us completed;
  • Right to erasure under Article 17 of the GDPR: You have the right to have your personal data erased if the conditions set forth in Article 17( 1 GDPR. However, this right does not apply, in particular, if the processing is necessary for the exercise of the right to freedom of expression and information, to comply with a legal obligation, for reasons of public interest, or to assert, exercise, or defend legal claims;
  • Right to restriction of processing under Article 18 of the GDPR: You have the right to request the restriction of the processing of your personal data while the accuracy of your data, which you have disputed, is being verified; if you object to the erasure of your data on the grounds of unlawful processing and instead request the restriction of the processing of your data; if you need your data to assert, exercise, or defend legal claims after we no longer need this data once the purpose has been fulfilled, or if you have objected on grounds relating to your particular situation, as long as it has not yet been determined whether our legitimate grounds override yours;
  • Right to be informed pursuant to Article 19 of the GDPR: If you have exercised your right to rectification, erasure, or restriction of processing with the controller, the controller is obligated to notify all recipients to whom your personal data has been disclosed of such rectification, erasure, or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
  • Right to data portability under Article 20 of the GDPR: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, or to request that it be transmitted to another controller, to the extent that this is technically feasible;
  • Right to withdraw consent pursuant to Art. 7, para. 3 GDPR: You have the right to withdraw your consent to the processing of your data at any time, with effect for the future. In the event of a withdrawal of consent, we will delete the relevant data immediately, unless further processing can be based on a legal basis that does not require consent. Withdrawal of consent does not affect the lawfulness of processing carried out on the basis of that consent prior to its withdrawal;
  • Right to lodge a complaint under Article 77 of the GDPR: Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work, or the place where the alleged infringement occurred, if you believe that the processing of personal data concerning you violates the GDPR.

The competent data protection supervisory authority for REINER Kartengeräte GmbH & Co. KG (REINER SCT) is:

Baden-Württemberg Supervisory Authority
The State Data Protection Commissioner of Baden-Württemberg
P.O. Box 10 29 32, 70025 Stuttgart
Lautenschlagerstrasse 20, 70173 Stuttgart
Tel.: +49 (0) 711/615541-0
Email: poststelle@lfdi.bwl.de

Website: www.baden-wuerttemberg.datenschutz.de

RIGHT TO OBJECT

IF, AS PART OF A BALANCING OF INTERESTS, WE PROCESS YOUR PERSONAL DATA BASED ON OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME, FOR REASONS RELATED TO YOUR SPECIFIC SITUATION, to object to such processing with effect for the future. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE RELEVANT DATA. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE INTERESTS FOR THE PROCESSING THAT OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS. IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH MARKETING. YOU MAY EXERCISE YOUR RIGHT TO OBJECT AS DESCRIBED ABOVE. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE RELEVANT DATA FOR DIRECT MARKETING PURPOSES.

Retention Period for Personal Data

The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing, and—where applicable—the respective statutory retention period (e.g., retention periods under commercial and tax law).

When processing personal data on the basis of explicit consent pursuant to Art. 6, para. 1(a). Under the GDPR, this data is stored until the data subject revokes their consent.

Are there statutory retention periods for data collected in connection with contractual or quasi-contractual obligations pursuant to Article 6( 1(a). If data is processed in accordance with Article 6(b) of the GDPR, such data is routinely deleted upon expiration of the retention periods, provided that it is no longer necessary for the performance or initiation of a contract and/or we no longer have a legitimate interest in continuing to store it. When processing personal data pursuant to Art. 6, para. 1(a). Under Article 20 of the GDPR, this data will be stored until the data subject exercises his or her right to object under Article 21, paragraph 1 GDPR, unless we can demonstrate compelling legitimate grounds for the processing that override the interests, rights, and freedoms of the data subject, or the processing is necessary for the establishment, exercise, or defense of legal claims. When processing personal data for the purpose of direct marketing pursuant to Art. 6, para. 1(a). Under Article 20 of the GDPR, this data will be stored until the data subject exercises his or her right to object under Article 21, paragraph 2 GDPR. Unless otherwise specified in the other information contained in this statement regarding specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.

Questions?

If you have any questions or comments regarding the processing of your personal data, please contact our company data protection officer. He is also available to assist you with requests for information, suggestions, or complaints.

You can reach him by email at the following address:

datenschutz@reiner-sct.com

or by mail:

Reiner Kartengeräte GmbH & Co. KG
Data Protection Officer
Baumannstr. 16-18
78120 Furtwangen (Germany)

Changes to This Privacy Policy

Due to current circumstances, such as an amendment to the Federal Data Protection Act, we will update this Privacy Policy as necessary. You will be notified of any changes here.

Effective: January 21, 2026

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