Information on the chipTAN USB procedure
To check this, press the following on your chip card reader the @ button or the cogwheel button (depending on the chip card reader). If “CreateTAN ” now appears on the display and you can use this function after pressing the OK button, your chip card reader is already equipped with the chipTAN USB procedure. If the message “Function not licensed!” appears after pressing the OK button, you will have to purchase the chipTAN upgrade.
The process of an online banking transaction is similar to the familiar process with HBCIexcept that you will now be asked to check and confirm the transaction a little more often. Therefore, please always pay attention to the display of your chip card reader.
Example
The following TAN generators or chip card readers are generally suitable for chipTAN USB chip card readers from REINER SCT are suitable:
TAN generators with USB connection
Chip card reader with USB connection
If you are using one of the readers mentioned above, it can in principle be used for chipTAN USB.
* Chargeable upgrade required
The following readers require a chipTAN software upgrade for a fee, as they do not yet support the TAN procedure:
Please make sure that your chip card reader always has the latest software (firmware) installed.
The cyberJack® secoder, cyberJack® RFID standard and cyberJack® RFID comfort can be updated to chipTAN for a fee.
Quick guide: Download Video instructions
macOS customers can send their reader postage paid to REINER SCT and have it updated there for a fee. Please contact our support team in advance at support@reiner-sct.com
A reader upgrade to chipTAN costs EUR 9.90 incl. VAT. Processing and licensing takes place immediately online.
The chipTAN function upgrade is processed and licensed by
REINER SCT
REINER Kartengeräte GmbH & Co KG.
Baumannstrasse 16-18
78120 Furtwangen
With all new chip card readers or TAN generators with USB connection, which are delivered by REINER SCT from January 2018, the chipTAN module is already included and no longer needs to be licensed subsequently. Please note that retailers may still have readers in stock that REINER SCT delivered before January 2018, i.e. without a chipTAN module, and for which the chipTAN module still has to be licensed for a fee. REINER SCT has no influence on this.
Possibly yes, please contact your bank or savings bank for clarification.
Yes, without a changeover. Your reader is multi-bank capable with regard to HBCI, chipTAN USB and chipTAN manual
Yes! All of the following readers with USB connection also support the manual procedure, for example for synchronization in the chipTAN procedure:
If your reader is not in the list “For which chip card readers is there a chipTAN upgrade for?”, we recommend that you purchase a new reader, e.g. in our store, in an online store of your choice or from your bank.
You can find help in our forum at www.reiner-sct.com/forum or by submitting a support request
at www.reiner-sct.com/support .
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