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SUSY

SUSY is a unique communication system for senior citizens and consists of a base station that is placed in the living area of an elderly person, for example. Relatives can now communicate with the elderly person at any time via text, picture, video and voice messages as well as video calls. Relatives only need the free SUSY app for Android or iOS on their smartphone. Monthly service fee EUR 19.90

SUSY base station

Product description SUSY

SUSY is a unique communication system for senior citizens and consists of a base station that is placed in the living area of an elderly person, for example. Relatives can now communicate with the elderly person at any time via text, picture, video and voice messages as well as video calls. Relatives only need the free SUSY app for Android or iOS on their smartphone.

The older person does not need any technical knowledge. In emergencies, SUSY immediately alerts the next of kin.

SUSY is communicative. All you need for the base station to access the Internet is a WLAN connection at the older person’s home. If there is no Internet via DSL or fiber optics, an LTE (4/5G) router with WLAN (not included) is also sufficient.

  • SUSY, is not a tablet for seniors
  • SUSY, is a communication aid for senior citizens
  • SUSY, overcomes distances
  • SUSY, brings people together
  • SUSY, creates security
  • SUSY, reports emergencies
  • SUSY, makes life easier

SUSY license

You need a valid license to operate the SUSY base station. The license is billed monthly as a service fee by subscription and can be cancelled monthly. Price: EUR 19.90 incl. VAT. This service fee includes regular updates, operation of the servers in Germany and the EU, maintenance and further development of the apps and the base station as well as support. The license is automatically transferred to your registered base station after purchase.

Not supported smartphones

Unfortunately, the SUSY app cannot support smartphones/tablets from OnePlus, Oppo, Vivo, Realme and iQOO as they do not contain the necessary software components.

Technical data

Camera:Wide-angle camera, night vision function, privacy-compliant
Alarm button:The help for emergencies, illuminated, colored feedback
Motion sensor:Automatically triggers an alarm in an emergency
Emergency power supply:built-in, long bridging times, message to the SUSY app
Display:Display optimized for seniors, touch for senior hands, digital picture frame
Microphones:4, optimum voice quality, long speaking distance, optimized for video calls
Loudspeaker:Convenient hands-free calling, loud and clear
360° all-round view:Device can be controlled remotely, ideal for help in an emergency
Video calls:Direct call, address book with picture, easy for seniors
Senior-friendly:large font, large buttons, intuitive operation
Memories:Taking medicine, visits, eating and drinking
Reply with voice messages:without prior knowledge, just speak
Video calls
Remote control
Pictures
News
Alarms
Software from Germany
Server in Germany
Encrypted transmission
DSGVO compliant

Features

Frequently asked questions

Yes


No, the new card technology is mandatory for all banks and savings banks worldwide in order to be internationally interoperable.


A strong password alone can still be compromised. The 2FA provides an additional layer of security and protects your account even if your password is stolen.


The 2FA increases security because even if an attacker finds out a user’s password, they cannot access the account without the second factor.


The technology of the girocard has been further developed. This is why the new girocard is no longer compatible with the optic TAN generators.


The technology of the Sparkassen-Card / DKB Girocard has been further developed. Therefore, the new Sparkassen-Card / DKB Girocard is no longer compatible with the chipTAN optic TAN generators.