SUSY is a unique communication system for senior citizens and consists of a base station that is placed in the living area of an elderly person, for example. Relatives can now communicate with the elderly person at any time via text, picture, video and voice messages as well as video calls. Relatives only need the free SUSY app for Android or iOS on their smartphone.
Monthly service fee EUR 19.90
SUSY base station
SUSY is a unique communication system for senior citizens and consists of a base station that is placed in the living area of an elderly person, for example. Relatives can now communicate with the elderly person at any time via text, picture, video and voice messages as well as video calls. Relatives only need the free SUSY app for Android or iOS on their smartphone.
The older person does not need any technical knowledge. In emergencies, SUSY immediately alerts the next of kin.
SUSY is communicative. All you need for the base station to access the Internet is a WLAN connection at the older person’s home. If there is no Internet via DSL, cable or fiber optics, a 4/5G router with WLAN (not included) is also sufficient.
SUSY license
You need a valid license to operate the SUSY base station. The license is billed monthly as a service fee by subscription and can be cancelled monthly. Price: EUR 19.90 incl. VAT. This service fee includes regular updates, operation of the servers in Germany and the EU, maintenance and further development of the apps and the base station as well as support. The license is automatically transferred to your registered base station after purchase.
Not supported smartphones
Unfortunately, the SUSY app cannot support smartphones/tablets from OnePlus, Oppo, Vivo, Realme and iQOO as they do not contain the necessary software components.
| Hardware: | Current smartphone (Android or iOS) with internet access |
| Operating systems: | Min. Android 7 or iOS 14 |
| App stores: | Apple App Store and Google Play Store |
| Base station: | Internet access via WLAN (2.4 / 5 GHz) |
| Camera: | Wide-angle camera, night vision function, privacy-compliant |
| Alarm button: | The help for emergencies, illuminated, colored feedback |
| Motion sensor: | Automatically triggers an alarm in an emergency |
| Emergency power supply: | built-in, long bridging times, message to the SUSY app |
| Display: | Display optimized for seniors, touch for senior hands, digital picture frame |
| Microphones: | 4, optimum voice quality, long speaking distance, optimized for video calls |
| Loudspeaker: | Convenient hands-free calling, loud and clear |
| 360° all-round view: | Device can be controlled remotely, ideal for help in an emergency |
| Video calls: | Direct call, address book with picture, easy for seniors |
| Senior-friendly: | large font, large buttons, intuitive operation |
| Memories: | Taking medicine, visits, eating and drinking |
| Reply with voice messages: | without prior knowledge, just speak |
| Video calls |
| Remote control |
| Pictures |
| News |
| Alarms |
| Software from Germany |
| Server in Germany |
| Encrypted transmission |
| DSGVO compliant |
| Manufacturer information according to the GPSR: Reiner Kartengeräte GmbH & Co. KG |
SUSY is a communication aid specially developed for senior citizens, consisting of a base station that is placed in the elderly person’s living area. Relatives can use the SUSY app on their smartphones to send text, picture, video and voice messages and make video calls at any time. The elderly person does not need any technical knowledge.
SUSY can be ordered directly from the REINER SCT website. Further information on the ordering process can be found on the product page.
SUSY makes it possible:
All that is needed to operate the SUSY base station is WLAN Internet access in the elderly person’s household.
The SUSY app is available for Android and iOS.
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