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Support contact for StarMoney Software

Depending on where you purchased the software or which support you opted for when purchasing, you can select the respective support hotline.

To check which hotline number you are authorized to use, you can find out which hotline you can use with your StarMoney version directly from the manufacturer of StarFinanz under“Checking your hotline and contact form authorization“.

StarMoney Basic Support (Germany)
Hotline for questions about the StarMoney software if Premium Support has not been booked or for older StarMoney versions:

  • Phone number: 0900-1857575 1.99 euros per minute (incl. VAT) from a German landline, prices may vary from mobile phones
  • Availability: Monday to Friday from 9.00 a.m. to 8.00 p.m.

StarMoney 10 Premium Support:

  • Telephone number: 0345-572 92 75 72*
  • Availability: Monday to Friday from 9.00 a.m. to 8.00 p.m.

StarMoney Business 7 Premium Support:

  • Telephone number: 0345-572 92 75 71*
  • Availability: Monday to Friday from 9.00 a.m. to 8.00 p.m.

*Premium support from the manufacturer at local rates from the Deutsche Telekom fixed network, prices may vary from mobile networks.