Order your new chipTAN generator for your new Sparkassen-Card/DKB Girocard today. All the information listed here also applies to DKB.
Not only programs and apps are constantly being developed and updated, your new Sparkassen-Card/DKB Girocard has also received an update. This means that they no longer work with your previous TAN generator.
Does your TAN generator display error 00? Or have you been informed that your previous TAN generator no longer works with your new Sparkassen-Card / DKB Girocard?
It concerns these TAN generators for the flicker code (color, key shape and logo print may vary):
Yes! We recommend that you switch to chipTAN QR (tan generator reiner sct), which is the most convenient and secure procedure since online banking has been around. All you need is a new TAN generator, no change of contract, no paperwork.
Also convenient with the Sparkasse app on a tablet or smartphone
Lightning-fast QR code recognition
Up to 5 years runtime with one set of batteries
Online banking on PC or mobile
Simple, fast & very convenient
Excellent design
We recommend a new tan QR or a tan photo QR. You can purchase these here:
At your savings bank
In many online stores
In retail
How to change the chipTAN procedure in the Sparkasse app, S app or the Sparkasse your mobile branch app.
The TAN generator calculates a six-digit TAN from the transmitted data. It is charged separately for each transaction and is only valid for a short time and only for this one order. Enter this number in the field provided in the online banking area to finalize the transfer.
mehr erfahrenAll you have to do is click on “chipTAN-QR” in your Sparkasse online banking when making a transfer – and you’re done. The next time, you will automatically be offered chipTAN QR again.
mehr erfahrenIn online banking, instead of the flicker code, you only need to take a photo of the QR code displayed with your TAN generator (this is the image with the black squares). It’s lightning fast and totally convenient.
mehr erfahrenThe technology of the Sparkassen-Card / DKB Girocard has been further developed. Therefore, the new Sparkassen-Card / DKB Girocard is no longer compatible with the chipTAN optic TAN generators.
mehr erfahrenNo, the new card technology is mandatory for all banks and savings banks worldwide in order to be internationally interoperable.
mehr erfahrenIt only applies to the following TAN generators: tanJack® optic SR, tanJack® optic SX, tanJack® optic SE, tanJack® optic CX
mehr erfahrenYou can buy a tanJack® QR or a tanJack® photo QR at your savings bank, in the savings bank store, in the REINER SCT store in online stores or in retail stores.
mehr erfahrenWhen inserting the new Sparkassen-Card / DKB Girocard, “Error 00” appears on the display.
mehr erfahrenNever dispose of in household waste! You must dispose of used TAN generators as old electrical appliances (electrical waste) and separately from the batteries they contain. We recommend disposing of it at a recycling center or an appropriate collection point in your city or municipality.
mehr erfahren
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